Queen Elliot

Reliable and adaptable hospitality, bar service, customer service and event professional with experience working in busy, fast-paced environments. Experienced in serving customers, handling orders and payments, supporting event operations, assisting guests and maintaining high standards of cleanliness and presentation. Confident working under pressure while remaining friendly, professional and approachable.

A strong team player with excellent communication, timekeeping and attention to detail, with experience supporting major sporting and live event venues. Flexible, hardworking and willing to take on new responsibilities to help deliver an efficient and positive customer experience.

Bar Staff - Sausage & Cider Festival, Warwick - Warwick

(2026-09-11 - 2026-09-13)

Live Tour Promotions

• Provided bar service at a busy live festival event, serving a range of alcoholic drinks.
• Served Westons beer and cider, lager, shots and a range of spirits including gin, vodka and other spirits.
• Served customers efficiently while providing friendly, professional and welcoming service.
• Took customer orders and processed sales accurately during busy periods.
• Worked effectively as part of a team to maintain a smooth and efficient bar service.
• Restocked drinks and service supplies to support continuous service.
• Maintained a clean, tidy and well-presented bar and service area throughout the event.
• Remained calm, organised and approachable during periods of high customer demand.
• Followed company procedures, hygiene standards and responsible service requirements.
• Communicated effectively with customers and colleagues.
• Worked on my feet for long periods in a fast-paced festival environment.
• Demonstrated flexibility, reliability and a positive attitude while supporting the wider bar team.

Bar Attendant / Sales Representative - Bar 5 – Silverstone Car Fest - Silverstone

(2026-08-28 - 2026-08-30)

• Sold a wide range of drinks to customers at a busy event bar, including different types of beers, lagers, ciders and other drinks.
• Served customers efficiently while providing friendly, professional and welcoming customer service.
• Used the computerised POS/till system to process customer orders and payments accurately.
• Took customer orders and ensured the correct items and quantities were provided.
• Assisted customers with enquiries and responded promptly to requests during busy periods.
• Handled cash and card payments accurately while working quickly during busy periods.
• Worked effectively as part of a team in a fast-paced event environment while maintaining a clean and organised sales area.
• Maintained a clean, organised and well-presented bar and service area throughout the event.
• Restocked drinks, supplies and service items as required to support continuous service.
• Followed workplace procedures and maintained high standards of cleanliness, hygiene and presentation.
• Remained calm, polite and professional when dealing with busy periods and high customer demand.
• Supported colleagues with general bar duties to ensure smooth running of the event.

Event Hospitality Assistant - Tilda Ushering Services

(2022-01-01 - 2026-12-31)

• Welcomed guests and helped them feel comfortable throughout their visit.
• Took customer orders and confidently recommended food and drinks.
• Delivered friendly, attentive and professional service to guests.
• Worked closely with the wider team during busy services.
• Maintained excellent standards of cleanliness, presentation and organisation.
• Developed knowledge of menus, wines, cocktails and other drinks.
• Supported the bar team when required and assisted with wider hospitality duties.
• Remained calm, focused and professional during busy services.
• Worked effectively as part of a close-knit team to provide a positive guest experience.
• Took pride in delivering high standards of service and supporting the team where needed.

Cleaner - Berry Recruitment - Alexander Stadium

(2026-01-01 - 2026-12-31)

Event-based. Worked at Alexander Stadium during the European Athletics Championships, supporting the smooth operation of a major international sporting venue.

• Carried out cleaning and general venue-support duties to maintain clean, safe and presentable event areas.
• Worked effectively as part of a large event team in a busy, time-sensitive environment.
• Followed workplace procedures and adapted to changing operational requirements.
• Maintained cleanliness in high-traffic areas and responded promptly to changing cleaning requirements.
• Followed health and safety procedures and instructions from supervisors.
• Managed tasks efficiently while maintaining strong attention to detail.
• Helped ensure public and staff areas remained clean, organised and welcoming for visitors.

Sales Representative - El Vinedo Winery

(2025-01-01 - 2026-04-30)

• Provided friendly and professional customer service in person and by phone.
• Managed customer enquiries, prioritised tasks and responded promptly.
• Worked collaboratively with wider teams to support smooth day-to-day operations.
• Maintained accurate customer records and communicated clearly to prevent errors and resolve issues.
• Identified customer needs and provided relevant product information and recommendations.
• Communicated product features and benefits clearly to support informed customer decisions.
• Built positive customer relationships through attentive service and effective communication.
• Managed multiple enquiries while maintaining accuracy and a high standard of service.

Media Intern (NYSC) - Afia TV

(2023-11-01 - 2024-11-30)

• Coordinated team workflows and schedules in a busy working environment.
• Maintained accurate digital records and documentation.
• Communicated effectively with colleagues and external stakeholders.
• Demonstrated strong attention to detail through fact-checking and proofreading.
• Supported the organisation and smooth running of daily activities.
• Managed multiple tasks and deadlines while maintaining accuracy.
• Supported effective communication between team members and contributed to efficient workflow.

Production Manager - Finee Couture

(2020-07-01 - 2021-01-31)

• Coordinated logistics and maintained detailed records to meet client requirements and deadlines.
• Managed stock and materials accurately and supported resource planning.
• Resolved operational issues calmly and proactively while maintaining quality standards.
• Coordinated production activities and day-to-day operations.
• Communicated with team members to ensure tasks were completed to the required standard.
• Monitored deadlines and prioritised tasks to support timely delivery.
• Maintained high standards of organisation, presentation and attention to detail.

MSc - International Human Resource Management - Coventry University (2026-05-01)

BSc - Entrepreneurship - Federal University Otuoke (2018-01-01 - 2023-02-28)