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Rabeed Islam

Rabeed Islam

OPERATIONS | PROCUREMENT | SUPPLY CHAIN | FINANCE OPERATIONS

Talent
GlasgowMember since June 22, 2026
Customer service and relationship buildingNeeds assessment and proactive conversationsRegulated financial-services experienceAccurate documentation and record keepingCredit and lending administration awarenessExplaining products and procedures clearlyHandling customer queries and complaintsConfidentiality and process complianceTeamwork and branch-style service goalsProblem solving under pressureBanking and stakeholder communicationMicrosoft Excel
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Customer service and relationship buildingNeeds assessment and proactive conversationsRegulated financial-services experienceAccurate documentation and record keepingCredit and lending administration awareness

About

Commercially minded operations, procurement and customer-focused business professional based in Glasgow, with international experience across senior business leadership, supplier management, financial services, stakeholder coordination and commercial decision-making. Brings over 12 years of CEO, Managing Director and Operations Director experience across seafood, fisheries, hatchery, trading and export-related businesses, supported by earlier regulated financial-services experience with RBC Insurance and Wells Fargo Financial in Canada. Experienced in procurement planning, supplier negotiation, customer and account management, stock and supply coordination, process improvement, cash-flow monitoring, business documentation and accurate reporting.

Experience

Managing Director - Meghna Bay Trading Company Ltd. - Bangladesh

(2013-09 - 2026-05)

Led commercial operations for a trading business, managing customer accounts, supplier relationships, sales coordination, pricing discussions and business performance.

  • Handled customer and partner enquiries, resolved service issues and coordinated with internal teams to meet commitments under time and cost pressure.
  • Worked closely with banks and financial institutions on documentation, cash-flow requirements and business continuity.

Managing Director - Meghna Sea Foods Ltd. - Bangladesh

(2012-03 - 2026-05)

Managed end-to-end food-sector operations, including procurement, processing, export coordination, customer commitments, supplier liaison and financial planning.

  • Coordinated with buyers, suppliers, banks, government bodies and internal teams to maintain product availability and operational continuity.
  • Controlled costs, cash-flow pressures and loan-servicing responsibilities while supporting reliable customer delivery.

Chief Executive Officer - Beach Hatchery Ltd. - Bangladesh

(2012-03 - 2026-05)

Oversaw hatchery and aquaculture operations, including customer requirements, supply planning, sales performance, market coordination and team management.

  • Led teams and external relationships to remove bottlenecks, improve service quality and support business growth.

Licensed Insurance Advisor - RBC Insurance - Canada

(2008-02 - 2009-08)

Advised customers in a regulated financial-services environment, using needs assessment, professional communication and accurate documentation.

  • Explained financial and insurance options in a clear, customer-friendly manner while maintaining confidentiality and compliance with internal processes.
  • Worked toward service and sales objectives while building trust with customers and supporting positive customer experience.

Credit Manager - Wells Fargo Financial - Toronto, Canada

(2007-08 - 2008-01)

Supported credit assessment, lending documentation, customer conversations and relationship management with strong attention to accuracy and process discipline.

  • Reviewed customer information, prepared documentation and supported responsible lending decisions in a regulated environment.
  • Handled customer queries, maintained records and liaised with colleagues to resolve issues and keep applications moving efficiently.

Education

Master of Business Administration (MBA) - Finance and Financial Management - University of Aberdeen (2011-01 - 2012-01)

Business Process Management - Sheridan College (2010-01 - 2011-01)

Honours Bachelor of Arts (HBA) - Specialist in Economics and Political Science - University of Toronto Scarborough (2003-01 - 2007-01)

Skills

OPERATIONSPROCUREMENTSUPPLY CHAINFINANCE OPERATIONS

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