Rachel Chau

Ambitious and detail-oriented Management graduate at the University of Nottingham, with experience in asset management, client services, and customer-facing roles. Skilled in organisation, problem-solving, and teamwork, with strong proficiency in Microsoft Office and adaptability in fast-paced environments. Seeking opportunities to apply analytical and business skills within finance, consulting, or management roles.

Part-Time Waitress/Runner at Din Tai Fung (2026-02 – Present)

Din Tai Fung has over 170 restaurants in 14 territories, from food preparation to exceptional service and creating an unforgettable dining experience for guests.

• Working in a front-of-house role in a fast-paced restaurant, juggling multiple customer requests and maintaining a professional, friendly service.
• A strong team player with a positive can-do attitude, and able to demonstrate excellent communication skills.
• Able to deliver exceptional customer service even under high pressure environments.

Summer Operations Assistant at Guildhouse School (2025-07 – 2025-09)

Guildhouse School is a prestigious independent sixth form college in Central London, praised for its exceptional academic standards, diverse international community and high performing students who progress to studying at leading universities.

• Greeted and welcomed new international students into the boarding school accommodation, ensuring a positive and professional first impression for the student and their family.
• Assisted students with onboarding and accommodation enquiries, demonstrating strong interpersonal and customer service skills.
• Cleaned and prepared accommodation rooms for the new student arrivals.

Accommodation Support Assistant at Unite Students (2024-09)

• Collaborated with accommodation and reception teams to ensure high service standards.
• Assisted the smooth move-in of students into their new accommodation.
• Answered student enquiries about the accommodation as well as offering first hand advice.

Summer Internship at Henderson Rowe (2023-07 – 2023-09)

Henderson Rowe is a UK-based investment manager specialising in delivering institutional-quality investment solutions directly to private clients.

• Reviewed client reports and transactions to ensure compliance and data accuracy in Microsoft Excel.
• Managed Salesforce client databases, generating invoices, statements, and reports.
• Analysed commission fees, ISAs, and SIPPs, identifying discrepancies and improving reporting accuracy.
• Researched investor leads and supported organisation of client events.
• Strengthened attention to detail and ability to work under pressure in asset management.

Work Experience, Health and Safety department at Canary Wharf Group Plc (2019-07 – 2019-07)

Canary Wharf Group (CWG) is a leading developer, owner, and manager of the Canary Wharf estate, known for its urban regeneration projects in London.

• Supported Health & Safety Department with document control and record management.
• Assisted in investigating incidents and compiling reports.
• Utilised Excel to log, analyse, and present safety data effectively.
• Collaborated in team meetings on safety and operational improvements.

BSc (Hons) in Management – University of Nottingham (2022-09 – 2025-07)

A Levels in Business, Economics, Geography – The Coopers' Company and Coburn School Sixth Form (2020-09 – 2022-07)

GCSEs in 11 subjects graded 9–6, including Mathematics (7), English Language (7), English Literature (7), Chinese (A*) – The Coopers' Company and Coburn School