Rachel Davidson
Waitress, Chargehand, Kitchen Porter and Chef
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About
Through working across all departments of the restaurant, I have developed strong supervisory and leadership skills. I consistently deliver excellent customer service, train and support new team members, and resolve customer queries professionally. As a Chargehand, I have gained a thorough understanding of food safety by receiving and checking deliveries, monitoring stock and ensuring food hygiene standards are maintained.
Working in the kitchen has strengthened my communication and teamwork skills, as clear communication is essential to maintain a smooth service and minimise mistakes. My kitchen responsibilities include preparing pizzas, operating the pizza oven, working on the pass to finish and present orders, preparing fresh toppings, and monitoring stock levels to ensure ingredients are replenished before they run low during busy service periods. I was awarded employee of the quarter and recognised in multiple mystery shopper reviews for outstanding customer service.
Experience
Waitress, Chargehand, Kitchen Porter and Chef at Little Wing Pizzeria Whiteabbey (2023-02 – Present)
Through working across all departments of the restaurant, I have developed strong supervisory and leadership skills. I consistently deliver excellent customer service, train and support new team members, and resolve customer queries professionally. As a Chargehand, I have gained a thorough understanding of food safety by receiving and checking deliveries, monitoring stock and ensuring food hygiene standards are maintained.
Working in the kitchen has strengthened my communication and teamwork skills, as clear communication is essential to maintain a smooth service and minimise mistakes. My kitchen responsibilities include preparing pizzas, operating the pizza oven, working on the pass to finish and present orders, preparing fresh toppings, and monitoring stock levels to ensure ingredients are replenished before they run low during busy service periods. I was awarded employee of the quarter and recognised in multiple mystery shopper reviews for outstanding customer service.
Education
A Levels; GCSES in Business Studies B, Media Studies B, History C; 3 A grades, 4 B grades and 2 C* grades – Belfast High School (2017 – 2024)
