Radia Tanzil

Enthusiastic and customer-focused individual seeking a retail position in a dynamic store environment. Dedicated to delivering excellent customer service, driving sales growth, and ensuring a well-organised shop. Highly motivated, punctual, and adaptable, with a strong work ethic and flexible availability to meet business needs. I am motivated to contribute positively and adapt quickly to new challenges, supporting team success and enhancing the overall customer experience.

Team Leader - Knit Paws (Olivia Selection) - Camden Town, UK

(2025-10)

I manage daily business operations, cash reconciliation, and health & safety compliance to ensure smooth operation of the business.

• Recruitment, training and development of team, preparing team schedules, fostering accountability and mediating conflicts
• Exceed sales targets via active floor management and strategic visual merchandising
• Enhance satisfaction by resolving escalated complaints and coaching the team to ensure excellent service standards
• Proactive approach ensures loss prevention and increases profit margins

Supervisor - Agora Limited - Bangladesh

(2024-01 - 2024-11)

• Assisted the Supervisor in training, supervising and maintaining the staff
• Prepared and presented reports on sales, inventory, and employee performance for upper management
• Analysed sales data, prepared action plans and implemented strategies to maintain sustainable growth

MSc - Business - University of Hertfordshire

Bachelor of Business Administration - Government B.M College