Raju Lama

I bring 20 years of extensive experience in the hospitality industry, including 1 year as a Division Head and 6 years as a Department Head in 5-star luxury hotels. My roles have included Hotel and Accommodation Operations Manager, Rooms Division Manager, Executive Housekeeper, and Housekeeping Manager, among others.

In these positions, I have successfully overseen all property operations, ensuring the highest levels of hospitality and service across key departments such as Housekeeping, Front Office, Food & Beverage, and more. My responsibilities have included managing both front-office and back-office operations, streamlining processes to ensure smooth functionality across all guest outlets, and driving high profitability for the company.

I am a dedicated and committed professional with a strong focus on people, results, and leadership. My approach is both guest-centric and team-oriented, ensuring exceptional service delivery while fostering a positive and collaborative workplace culture.

20 years experiences

Bachelor's degree in hospitality management