Sara Gnani

As a recent Management graduate with several years of experience in customer engagement and team leadership, I have developed a strong foundation in delivering exceptional service and effectively managing diverse teams. My background in the hospitality industry has equipped me with the skills to thrive in dynamic environments, ensuring operational excellence and customer satisfaction. I am passionate about fostering positive customer experiences and am eager to leverage my expertise in a forward-thinking organization committed to quality and innovation.

An MSc Management graduate with distinction and extensive experience in customer-facing roles, particularly within the hospitality, food, and retail industries. My career began with managing my family-owned café and dessert shop, where I gained a solid foundation in business operations and exceptional customer service. Over time, I excelled as a manager and supervisor, demonstrating strong leadership, team management, and problem-solving abilities.

I have worked in various roles, including restaurant and coffee shop management, consistently delivering operational efficiency and outstanding service. My multilingual skills and experience in translation further enhance my ability to excel in roles requiring cultural awareness and effective communication.

In addition to my professional background, I successfully owned and operated a luxury Moroccan dress shop, highlighting my entrepreneurial spirit and adaptability. My academic achievements, coupled with my practical experience, align with my keen interest in the cosmetics, luxury, and fashion sectors. Recently, I focused on administrative and customer service positions, bringing a results-driven approach, a dedication to excellence, and a commitment to continuous professional growth.

I recently completed my MSc in Management with distinction, showcasing strong academic performance and a deep understanding of business principles. During my studies, I worked on various projects, including SPSS-based research, which allowed me to gain valuable insights into management strategies, operations, and leadership. This academic experience has equipped me with the skills to analyze business challenges, make strategic decisions, and manage teams effectively, providing a strong foundation for my career transition and future roles in management and business development.