Rashid Hamza
Operations and Hospitality Professional
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About
Dynamic and results-oriented Operations and Hospitality Professional with over 5 years of leadership experience in hospitality management and 2+ years in logistics and warehouse operations. Proven ability to lead teams, improve operational efficiency, enhance customer satisfaction, and deliver outstanding business results. Currently serving as Amazon Associate Forum Chairperson and Ambassador alongside Sortation Operative duties.
Experience
Sortation Operative - Amazon UK
(2023-11)
- Perform warehouse operations while maintaining safety, quality and productivity.
- Train and mentor new associates.
- Support process improvements and operational targets.
Associate Forum Chairperson - Amazon UK
(2026)
- Represent employees and lead engagement initiatives.
Associate Forum Member & Ambassador - Amazon UK
(2024)
- Coach new starters and promote best practices.
Food & Beverage Supervisor - Ibis Styles Hotel
(2023-05)
- Supervise daily F&B operations, train staff, resolve guest issues, manage cash and ensure compliance.
Food & Beverage Manager - Trafford Hall Hotel
(2022-05 - 2023-06)
- Managed restaurant, bar and events, budgets, rotas, stock and team performance.
Food & Beverage Supervisor - Trafford Hall Hotel
(2021-05 - 2022-05)
Food & Beverage Supervisor - Mercure Norton Grange Hotel
(2020-10 - 2021-04)
Education
MBA - University of Bolton
BSc - Computing (Final Year) - University of Bolton
Level 7 Diploma - Executive Management
BSc - Hotel Management & Tourism
Advanced Diploma - Culinary Arts
