Remi Maryam

Client-focused luxury retail professional transitioning into interior design and showroom environments, with extensive experience supporting high-net-worth clientele through tailored recommendations, premium customer service, and relationship management. Naturally creative with a strong eye for aesthetics, presentation, and detail, alongside a genuine passion for interiors, materials, and spatial design. Experienced in understanding customer preferences and translating them into personalised recommendations within fast-paced luxury environments.

Currently developing practical interior design knowledge through independent study of mood boarding, layout planning, design principles, and digital design tools. Professional, adaptable, highly organised, and eager to grow within the interior design industry.

Freelance Relationship Management Consultant - Self-Employed - London

(2022-01)

• Provided personalised client support and relationship management services independently
• Built strong interpersonal relationships through attentive communication and understanding client needs
• Assisted clients with tailored recommendations, organisation, and customer-focused solutions
• Developed strong adaptability, discretion, and problem-solving skills across varying client requirements
• Maintained a professional and client-focused approach while managing independent responsibilities

Customer Service Advisor - Harrods - London

(2019-02 - 2020-02)

• Delivered high-level personalised service to high-net-worth clientele within a luxury retail environment
• Built strong long-term customer relationships through tailored recommendations and attentive communication
• Developed strong understanding of luxury presentation, aesthetics, and customer expectations
• Assisted customers in selecting products aligned with personal style, lifestyle, and preferences
• Maintained exceptional showroom presentation standards and visual merchandising
• Worked effectively within fast-paced environments while managing multiple customer needs simultaneously
• Collaborated closely with team members to ensure a seamless client experience
• Demonstrated professionalism, discretion, and adaptability when supporting demanding customers

Sales & Customer Service Assistant - River Island - London

(2016-06 - 2018-02)

• Supported daily customer service operations within a busy retail environment
• Assisted customers with product selections and styling recommendations
• Developed communication and relationship-building skills through direct customer interaction
• Maintained visual presentation and organisation standards across the shop floor
• Handled customer queries professionally and efficiently

Degree - Fashion Buying Marketing - De Montfort University (2014)