Rhianna Thackeray

Experience in real world working environments with the desire to excel in my job roles. I am dedicated and eager to grow my skills and abilities while learning new practices along the way. I take my time to take clients/customers needs into consideration and work out the best possible solution. I am able to gain detailed knowledge on assigned work topics and work to my best performances.

Style Advisor / team leader / key holder - Sosandar - Gateshead, Tyne and Wear

(2024-10)

• Providing personalized style advice to customers.
• Staying updated on fashion trends and product knowledge.
• Assisting customers in selecting outfits and accessories that suit their needs.
• Skills Required:
• Strong communication and interpersonal skills.
• A keen eye for fashion and detail.
• Ability to build rapport with customers.
• Leading and motivating the team to achieve sales targets.
• Training new staff members on product knowledge and customer service techniques.
• Conducting team meetings to discuss performance and strategies.
• Leadership and management skills.
• Conflict resolution and problem-solving abilities.
• Ability to inspire and encourage team collaboration.
• Managing store operations in the absence of the manager.
• Ensuring security and safety protocols are followed.
• Handling cash and financial transactions responsibly.
• Trustworthiness and reliability.
• Strong organizational skills.
• Ability to make quick decisions under pressure.

Retail Assistant - Hotter Shoes Ltd - Atherstone

(2023-10 - 2024-06)

My job at hotter involves specialist knowledge on our products so our customers feel safe and confident that we will find the right match for them. I aim to give customers my full extensive knowledge on products so that they get above satisfactory results from our products!

• Providing 5 star customer service to customers.
• Restocking shelves
• Working on till
• Managing delivery
• Using Microsoft office applications for intaking and out taking stock and inventory checks.

Princes Trust course - The Prince's Trust

(2022 - 2022)

• A brief course in health and social care within the NHS
• Learning In depth about our NHS and it’s core values in the areas local trust.
• Ensuring both my writing and communication skills were up to standard for professional meetings with local NHS hospital managers.
• Requiring me to use all my skills to achieve a positive outcome ( an interview with my local NHS) in which I successfully received.

Superdrug Sales Assistant - Superdrug

(2019 - 2021)

• Serving approximately 30-40 customers per shift and making in-depth suggestions to customers about many different products that would meet their needs appropriately.
• Ensuring my telephone etiquette is up to par , to give the best professional outcome.
• Ensuring all shelves were replenished in my assigned area.

Retail Sales Assistant - Primark

(2019-09 - 2020-07)

• Serving 50-100 customers per shift and double that number on busy days or holidays ( I.E Christmas) Also requiring me to manage dozens of customer enquires to ensure their needs we met.
• Managing store inventory and ensuring shelves were replenished.
• Consistently performing to my best abilities to meet my personal goals and skills, which would improve my own person performance each month.

Diploma of higher education - Business Management - Newcastle college

Diploma of higher education - IT skills - Newcastle College

Diploma of higher education - Marketing - Newcastle College

Diploma of higher education - Accou - Newcastle College