Riley Wilson

Friendly, reliable, and customer-focused professional with experience working in busy bar, café, and manufacturing environments. Skilled in delivering excellent customer service, handling payments accurately, and maintaining organised workspaces. Confident communicating with customers and colleagues, resolving issues professionally, and contributing positively to team success.

A quick learner with a strong work ethic and positive attitude, currently developing valuable business and workplace skills through further education and practical experience.

Barmaid - The Bowman's Hotel - Howden, East Yorkshire

(2025-07)

• Deliver excellent customer service in a fast-paced hospitality environment.
• Process cash, card, and voucher payments accurately and efficiently.
• Resolve customer concerns professionally while maintaining high standards of customer satisfaction.
• Train and support new team members in bar operations, service standards, and workplace procedures.
• Maintain cleanliness and organisation of the bar area to ensure smooth daily operations.
• Work effectively as part of a team to provide a welcoming experience for customers.

Barmaid - Coffee & Wine by Tommy - Howden, East Yorkshire

(2024-07 - 2025-06)

• Provided friendly and attentive service to customers, creating a welcoming atmosphere.
• Prepared and served drinks while maintaining excellent customer service standards.
• Kept the bar and service areas fully stocked, clean, and organised.
• Handled customer enquiries and complaints professionally, ensuring positive outcomes.
• Supported colleagues during busy periods to maintain efficient service.
• Assisted with payment processing and cash handling responsibilities.

Upholstery Apprentice - Hawk Furniture - Holme-on-Spalding-Moor, East Yorkshire

(2026-04)

• Assisted in the production and upholstery of furniture under the guidance of experienced upholsterers.
• Learned how to measure, cut, and fit upholstery materials accurately.
• Used hand tools and equipment safely while following workplace health and safety procedures.
• Developed practical skills in furniture assembly, repair, and finishing.
• Maintained a clean and organised workspace to support efficient production.
• Worked as part of a team to complete tasks and meet production deadlines.
• Demonstrated attention to detail when checking the quality of finished products.

Level 2 Hairdressing - Hairdressing - Selby College (2024-09 - 2025-07)

Level 3 Business - Business - Selby College (2025-09 - 2026-04)

GCSE - Mathematics - Howden School (2019-09 - 2024-07)

GCSE - English Language - Howden School (2019-09 - 2024-07)