Financial Administrator - Sterling Street Limited - Woking, United Kingdom
(2025-02)
- Managed incoming client enquiries and acted as the first point of contact, providing professional support and directing queries appropriately.
- Maintained accurate client records and documentation, ensuring compliance with UK financial regulations and GDPR.
- Performed high-volume data entry using CRM systems, Microsoft Office, and broker portals to support efficient case processing.
- Coordinated appointments, meetings, and calendars while managing correspondence with clients, lenders, and third parties.
- Prepared and processed client documentation, reports, and administrative paperwork to support mortgage applications.
- Assisted with invoicing, billing, and general office administration, ensuring smooth day-to-day operations and timely case progression.
Supervisor (Internship) - Taco Bell - Woking, United Kingdom
(2023-11 - 2024-09)
- Demonstrated organizational and leadership skills to lead, supervise, and support a high-performing team.
- Developed operational strategies to meet sales goals while delivering a positive customer experience.
- Assisted with profit-and-loss management, cash control, security protocols, inventory, and labour scheduling.
Online Assistant - Sainsbury's PLC - Cobham, United Kingdom
(2023-03 - 2023-11)
- Review and verify order details, ensuring high accuracy, adherence to standards, and compliance with key metrics.
- Memorize store layouts and workflows to execute tasks efficiently while consistently meeting strict turnaround deadlines.
- Maintain temperature-appropriate storage procedures and organized staging areas for pending orders.
- Collaborate effectively with team members and customers to exceed service expectations and resolve queries promptly.
Crew Member - McDonald's - London, United Kingdom
(2022-09 - 2023-02)
- Delivered strong customer service in a high-volume, fast-paced environment while strictly adhering to quality and operational guidelines.
- Trained and onboarded new team members on operational procedures, service standards, and efficiency techniques.
- Maintained inventory organization and assisted with stock replenishment in assigned areas.
- Handled customer inquiries professionally, escalating complex issues to relevant supervisors when required for quick resolution.
Office Administrator / Receptionist - Philips TV House - Wayanad, India
(2019-08 - 2022-08)
- Provided comprehensive administrative support, including documentation, data management, and record-keeping, reducing administrative delays.
- Collaborated with the finance department to oversee billing and invoicing processes, utilizing Tally software and MS Office.
- Optimized inventory management, cutting overstock and ensuring smooth operational continuity.
- Recognized twice as Employee of the Month for exemplary administrative performance.
Business Internship - MILMA Dairy Plant
(2018-04 - 2018-05)
Supported HR activities, recruitment coordination, and team leadership for operational projects.
Business Internship - Shanthi Pain and Palliative Care Unit
(2017-04 - 2017-05)
Assisted in business development, customer service, and interdepartmental workflow improvements.
