Gloria

Highly driven and commercially astute CeMAP-qualified mortgage professional with hands-on experience supporting high net worth mortgage transactions, property finance, and complex residential redevelopment projects. Proven ability to manage mortgage cases from initial enquiry through to completion, maintain exceptional client relationships, and deliver compliant, detail-oriented support within fast-paced environments. Combines technical mortgage knowledge with real-world property investment experience across residential, buy-to-let, bridging, and commercial finance.

Recognised for professionalism, communication skills, and the ability to build trust with clients, lenders, solicitors, and stakeholders at all levels.

Mortgage Support Executive - Enness Global Mortgages - Mayfair, London

(2016-10 - 2018-05)

Supported senior Mortgage Advisors with the management and progression of high-value mortgage applications exceeding £1 million across residential, buy-to-let, and specialist lending products.

• Managed mortgage applications from submission through to completion across multiple lenders.
• Liaised daily with clients, lenders, solicitors, estate agents, and underwriters to ensure efficient case progression.
• Collected, reviewed, and verified client financial documentation in line with FCA and lender requirements.
• Maintained accurate CRM records and monitored outstanding requirements to meet completion deadlines.
• Assisted with affordability assessments, lender research, and packaging of mortgage applications.
• Ensured compliance with AML, KYC, GDPR, and internal regulatory procedures.
• Developed strong knowledge of specialist lending products, including bridging finance, buy-to-let, and high-net-worth mortgages.
• Built a reputation for attention to detail, client care, and proactive communication.

Property Finance & Development Director - Antonio Grano Interior Design & Build - Mayfair, London

(2018-05)

Managed high-value residential and commercial property developments for company projects and HNW clients, acting as a trusted point of contact throughout the property development and financing lifecycle.

• Conducted financial analysis, budgeting, and investment appraisals to support property acquisition, redevelopment, refinancing, and long-term investment decisions.
• Coordinated with lenders, solicitors, brokers, architects, and contractors to progress financing requirements and facilitate successful project delivery.
• Assessed funding options, coordinated financing arrangements, and supported successful redevelopment outcomes.
• Reviewed financial documentation and project viability to support informed lending and investment decisions.
• Maintained strong stakeholder relationships while managing multiple transactions and ensuring efficient progression to completion.
• Ensured compliance with property regulations, legal requirements, and operational controls across redevelopment projects.
• Delivered a high standard of client service through proactive communication, expectation management, and trusted advisory support.
• Implemented CRM and reporting processes to strengthen client engagement and improve business development outcomes.
• Built long-term relationships with HNW individuals through professionalism, commercial awareness, and solution-focused advice.

CeMAP 1 & CeMAP 2 - Mortgage & Finance - London Institute of Banking & Finance (2017)

CeMAP 3 - Mortgage & Finance - London Institute of Banking & Finance (2025)

BA (Hons) - Business with Marketing - Glasgow Caledonian University (2010 - 2014)