Rita Heaney

I am a very fit, fun loving, non judgemental, honest, caring 62 year old with over 35 years experience of Community work with various employers. I work equally well alone or as part of a team. I am currently employed in Social Housing, engaging with tenants and encouraging a more environmental friendly environment Something I’m very passionate about.

I have worked With people of all ages throughout my career in the area of Health & Social care. Working with people with physical disabilities and mental health issues. I’ve also worked on a child development programme.

I am a very family oriented person and have children and grand children whom I spend a lot of time with, teaching and encouraging them about the world around us and the environmental issues that are currently present and passing on my knowledge to them. My hobbies include, sailing, gardening, cooking walking and swimming and again spending time with my family and friends. I am a Cook-it and Food values facilitator.

I am also a Complimentary Therapist and practise Reiki and Indian Head Massage.

Address of Employer

Employment Dates

From To

DD/MM/YYYY - DD/MM/YYYY

Job Title and

Outline of Duties

Reason for

Leaving

Habinteg Housing Association

01/11/2019 – Present

Community Assistant

• Daily contact with tenants through different mediums for example, telephone calls, face to face interaction and zoom calls.
• Report any maintenance / housing issues raised by tenants to relevant persons/departments.
• Helping to organise events either in real time and more recently on zoom.
• Recording telephone calls and all other contact with tenants on Excel / Spreadsheets
• Taking part in all staff training.
• Listening ear for tenants
• Signposting to relevant organisations
• Weekly fire alarm checks and monthly emergency lighting checks.
• Weekly walkaround schemes
• Good communication with all members of staff, tenants, contractors and anyone else that may be involved.

Currently Employed

Northern Ireland Chest Heart & Stroke

05/05/2005 –30/09/2019

Stroke Co-ordinator

• To improve the quality of life for stroke survivors and their carers/family.
• Working as part of a community-based team and working in a multidisciplinary setting
• Promote integration, into family,home and community life.
• Provide support, information and appropriate signposting tailored to the individual, to relevant statutory and/or voluntary bodies.
• Organising projects and programmes to suit the individual, this can include one to one programmes or group programmes. For example. Group or individual therapy, social events, education and exercise.
• Facilitation of different programmes for example

6 week eating healthy on a budget, Self Managing your chronic illness, Delivery of education of your illness.

• Advocate for client when /if needed.

Firstly looking after my health by reducing my working hours temporarily to part time until I build my health up to standard again after a life changing operation.

Secondly I am planning a new direction in an area where I cangrow in self confidence & personal development and obtain more future employment opportunities

Diploma

Humanites

NVQ Level 3

Health & Social Care

GCSE ‘A’

English

GCSE ‘C’

Maths

GCSE ‘C’

Art

GCSE ‘C’

Irish

C.L.A.I.T. 1&2

Proficient in use of Microsoft Word Excel and outlook