Robert Christopher Hadnum

With over 20 years of expertise spanning education, training, and apprenticeships, I have consistently demonstrated a commitment to excellence and continuous improvement. My passion for quality and ability to identify strategies for ongoing enhancement have resulted in a proven track record of implementing highly effective initiatives that maintain high standards. I possess exceptional leadership skills, capable of inspiring and guiding teams to achieve their goals.

Organised and adaptable, I have a proven ability to work independently or collaboratively within a team. My strong communication and interpersonal abilities, coupled with a track record of performing under pressure, prioritising workloads, and consistently meeting targets, further underscore my qualifications and achievements. I act as a Designated Safeguard lead.

Head of Quality and Delivery - Retrofit Academy

(2025-01)

• Lead and manage a multi-disciplinary team including Skills Coaches, Internal Quality Assurers (IQAs), and the Funding & Compliance Team.
• Provide coaching, performance management, and professional development to ensure high-quality learner support and consistent delivery standards.
• Oversee resource planning to ensure programmes are adequately staffed and meet organisational targets.
• Maintain and continuously improve quality processes in line with Ofqual, ESFA and awarding-body requirements.
• Oversee internal quality assurance activities, ensuring timely sampling, standardisation, and assessor support.
• Monitor key quality indicators such as learner progress, assessment turnaround, retention, and achievement rates.
• Lead on preparation for external quality assurance (EQA) visits, audits, and inspections.
• Ensure that training delivery meets curriculum standards, employer needs, and Retrofit Academy requirements.
• Review learner journey processes to ensure an excellent learner experience from enrolment to certification.
• Analyse learner feedback and performance data to drive improvements in educational outcomes.
• Oversee compliance with ESFA funding rules, audit requirements, and internal policies.
• Ensure accurate documentation, funding evidence, and adherence to contractual obligations.
• Work closely with the Funding & Compliance Team to maintain audit-ready processes and minimise risk.
• Collaborate with internal stakeholders (e.g., Curriculum, Operations, Business Development) to support seamless programme delivery.
• Provide reports, dashboards, and insights to senior leadership on performance and risks.
• Support the implementation of new delivery models, qualifications, and strategic initiatives.

Head of Quality (Apprenticeships) - European Tyre Enterprise Limited (Kwik Fit)

(2022-01 - 2025-01)

• Manage all aspects of apprenticeship quality systems. Recently implemented a new learning platform (BUD).
• Maintain data management for apprenticeship delivery.
• Implement strategies for ongoing developments.
• Complete annual self-assessment reports and quality improvement plans.
• Ensure compliance with English standards and devolved nations frameworks.
• Oversee staff CPD and observations.
• Maintain stakeholder relationships and manage funding compliance.
• Support external accreditation and quality standards (Recent accreditation of the Matrix standard/Successful Ofsted visit and achieved the top 100 apprenticeship providers in the UK).
• Manage and support the National functional skills team for a curriculum with effective intent, implementation and impact.
• Support the wider team with implantation of new apprenticeship standards. Including programs in Northern Ireland.
• Maintain accountability Framework compliance, conducting meetings with the Department for Education (DfE).
• As a previous Ofsted nominee, I supported the recent Education Inspection Framework (EIF) inspection.
• Support the wider team champions and ensure full stakeholder understanding of the apprenticeship programs. Maintaining data and information for governance matters and reassurance.
• Recognition of apprenticeship achievements and awards.
• Designated deputy safeguard lead for apprenticeships.

Head of Apprenticeships & Quality and Compliance - Sandwell College

(2020-01 - 2022-01)

• Manage effective delivery of apprenticeship provision.
• Establish and develop relationships with local and regional employers.
• Ensure students achieve learning aims.
• Improve and quality assure the College's apprentice provision.
• Develop quality management systems and ensure compliance.

Public Services/Sport/ Curriculum Leader and Lecturer - Stoke on Trent College

(2016-01 - 2020-01)

• Deliver/manage and maintain BTEC extended diploma units.
• Lead outdoor co-ordinator responsibilities.
• IQA Responsibilities.
• Staff Timetable management.

Quality Manager/Head of Teacher Training - Valkyrie Support Services

(2014-01 - 2016-01)

• Develop quality management systems.
• Ensure compliance with ESFA and awarding body requirements. Ofsted Nominee.
• Coordinate graded observations and identify areas for staff development.
• Lead level three Education and Training programme/TAQA for staff development.
• Conduct audits of policies and procedures.
• Coordinate External Verification activities and conduct Internal IV activities.

Public Services Curriculum Leader and Lecturer/HE Lecturer Teamwork and Management/Outdoor Education Instructor - NSCG

(2008-01 - 2014-01)

• Deliver BTEC extended diploma units.
• Lead outdoor co-ordinator responsibilities.
• Develop partnerships for student learning experiences.
• Associate lecturer for Staffordshire University.

Senior Non-Commissioned Officer - Electronic Engineering Specialist - Royal Air Force

(1997-01 - 2008-01)

• Specialise in electronic engineering.
• Achieved highest position as Senior Non-Commissioned Officer.
• Conduct preventive and corrective servicing of navigation aids and communications systems.
• Design and install management radio aerial systems.

Diploma in the Lifelong Learning Sector (DTLLS)

QTLS

PGCE Education

BTEC National Certificate in Engineering - Engineering