Robert Flores

Assisting the smooth running of the business, putting stock out, removing any waste packaging, rotating stock, helping customers, maintaining health and safety standards, preparing for deliveries, maintaining standards throughout the store

Store Assistant at ALDI (2026-09 – Present)

• Assisting the smooth running of the business, putting stock out, removing any waste packaging, rotating stock, helping customers, maintaining health and safety standards, preparing for deliveries, maintaining standards throughout the store

Gardener/Handyman at Self Employed (2025-08 – Present)

• Gardener and odd job handyman for local customers, providing assistance for regular or one off tasks

Trainee caravan and motor home service technician at Marquis Leisure (2023-06 – 2025-08)

• Testing, maintaining and servicing caravan and motor homes, undertaking repairs and maintenance throughout, including gas, electric, plumbing, carpentry, chassis running rigging routine maintenance as well as damp work

Trainee Rigger at Evolution rigging / One Sails (2023-02 – 2023-06)

Developing a knowledge of standing and running rigging on a sailing yacht. Defining the correct application, construction and limitations of the components required in order to maintain a vessel in sea worthy condition, being able to service and overhaul components in order to identify signs of wear or fatigue, being able to work as part of a team with clear communication skills.

• Being competent using a harness and completing tasks while at height
• Use of hand and power tools
• Use of lubricants and anti corrosion fluids for different components
• Making splices, halyards, sheets and steel wires to the correct length/spec
• Use of hydraulic machines such as Swage or Taluric
• Using maths to calculate tasks such as triangulation of masts
• Using gauges to assess rig tension and calibrate the stresses the mast is exposed to and the subsequent effects on the rig when the sail is under load

Bike Builder at Thomas's Cycle Revolution (2020-04 – 2022-12)

• Building new bikes to manufacturers torque spec as well as assembling to meeting the customers individual needs
• Fitting upgraded parts or accessories
• Setting up gears, bleeding hydraulic brakes
• Answering phone calls, booking customers in the diary
• Undertaking servicing and repair jobs
• Serving customers, upselling products where applicable
• Using the till, restocking shelves, receiving deliveries, completing stock count along with other tasks in order to help the shop run smoothly

Selfridges Customer Service Advisor at Woven - Ansaback (previously Yonder) (2020-02 – 2020-04)

Woven - Selfridges Customer Service Advisor. Full Time 6 Month Temporary Contract. This role involves case management and ownership of customer support services: such as liaison with Direct Suppliers, Postal Couriers, Selfridges stores and customers via calls and emails.

Customer Service Advisor at Halfords - BikeHut (2018-04 – 2020-02)

Working in the 'Bike Hut' area of the store, being responsible for booking in repairs, assisting customers with technical advice towards bicycles and accessories which meet their personal needs. Ordering in bicycles and parts for new purchases. Making sure all repairs & collections run smoothly and accurately following the repair diary's schedule. Managing time in order to achieve the most efficient workshop.

• Providing a positive, friendly customer based atmosphere, being approachable and willing to help

Selfridges Customer Service Advisor at Yonder Digital Group Ansaback (2017-10 – 2018-01)

Temporary contract. Answering inbound calls and emails in regards to general enquiries, store transfers and online order trouble shooting. Dealing with complaints and unhappy customers in a polite, respectful manner, whilst efficiently resolving their dilemmas or accurately advising them of the correct procedure to take to resolve their ongoing issue.

Assistant at Coastal Global Services (2017-07 – 2017-09)

Felixstowe Handballing (temporary contract). Emptying goods from containers into trucks, whilst recording the numbers of boxes per row and photographing for evidence of stock handling.

Assistant at Wonderlandia Hot Tubs (2017-07 – 2017-07)

Voluntary work.

• Maintaining hot tubs, checking chlorine levels are satisfactory
• Assisting customers & taking bookings

Food Courier at Deliveroo (2017-03 – 2017-06)

Part-time. Delivering food from local restaurants to customers, dealing with customers in a professional, respectful manner, offering high levels of customer service.

Crew Member at McDonalds (2014-09 – 2016-12)

Part-time.

• Preparing food in conjunction with food safety regulations
• Taking customer orders, resolving customer queries within the store
• Cleaning and maintaining high standards of customer service within the store

Newspaper Delivery Work at Broke Hall Newsagents (2011-01 – 2014-12)

Part-time. Delivering newspapers each day before and after school and also at weekends. Ensuring newspapers are delivered on time.

Customer Service Assistant at Alford Bros. Bicycle Shop (2013-03 – 2013-04)

School work experience placement.

• Servicing, repairing and maintaining bicycles
• Assisting sales and providing technical advice

Diploma in Media Studies – University of the Arts London (2015-09 – 2017-07)

– Copleston High School Sixth Form (2014-09 – 2015-07)

– Copleston High School (2009-09 – 2014-07)