Robert Kerr
Customer Experience Strategy Leadership
Talent
Cheltenham, GloucestershireMember since March 6, 2026
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About
15 years experience, primarily large matrix FS organisations. Leadership of high performing, multi-functional teams. Strong track record in consultancy, insight and analytics, strategy definition and delivery, digitisation and transformation.
Highly driven to lead transformation of large scale organisations where customer outcomes sit at the heart of their core purpose.
Experience
Customer Experience Strategy at Lloyds Banking Group
Education
Management & Business Administration, Henley Business School
