Robert Mensah
Reliable and customer-focused Security Officer
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About
Reliable and customer-focused Security Officer with strong experience in student accommodation, events, and public-facing environments. Skilled in maintaining safe, welcoming spaces while managing access control, resolving conflicts, and responding to incidents calmly and professionally. Experienced in working with diverse groups, including residents and guests, ensuring safety without compromising customer experience.
Known for vigilance, clear communication, and a professional, approachable manner—ideal for hostel and residential security settings.
Experience
Security Officer - Gr8 Security
(2021-10)
- Provide security coverage in student accommodation, maintaining a safe and secure environment for residents and visitors.
- Monitor entry points and verify access, ensuring only authorised individuals enter the premises.
- Conduct routine patrols to deter anti-social behaviour and ensure resident safety.
- Respond to noise complaints, disturbances, and welfare concerns in a calm and professional manner.
- Build positive relationships with residents while enforcing rules and maintaining order.
- Maintain detailed incident reports and logs.
Security Officer - Secure Pro
(2025-05)
- Deliver front-line security across events, stadiums, and reception environments.
- Carry out customer-facing duties including access control, bag checks, and guest assistance.
- Manage large crowds while maintaining a calm and approachable presence.
- Respond quickly and effectively to incidents and emergencies.
- Support public safety while maintaining a welcoming atmosphere for guests.
Security Officer - PTP Security
(2024-09 - 2025-09)
- Provided security across construction sites, retail, and event locations.
- Conducted patrols and monitored access to protect property and personnel.
- Managed entry systems and enforced site safety procedures.
- Responded to incidents and maintained accurate reports.
- Delivered strong customer service in public-facing environments.
Supply Teacher - Teacher Active - Birmingham, West Midlands
(2019-04)
- Managed classrooms and maintained safe, structured environments.
- Developed strong communication and conflict resolution skills.
- Supervised groups and ensured safeguarding standards were followed.
