Robyn Langley

Qualified Social Worker (MA Social Work, University of Derby, 2024) and Registered Social Worker with Social Work England, currently working in Child Protection services at Derby City Council. Experienced in statutory safeguarding practice, assessing risk, completing assessments, and multi-agency working with children and families experiencing complex social, emotional, and mental health difficulties. Skilled in undertaking a range of structured assessments including safeguarding, parenting, needs, and risk assessments to inform decision-making and intervention planning.

Experienced in supporting parents with severe and at times undiagnosed mental health difficulties, facilitating engagement with mental health services and supporting access to appropriate assessment and intervention. Strong understanding of attachment, and how early experiences and environment can have long-term impacts on emotional regulation, behaviour, relationships, and mental health.

Experience of working with families in court and understanding of the fostering/sgo/child arrangement processes. Provide a non-judgemental, empathetic approach which is displayed through adaptability, active listening, professional curiosity, and a strengths-based approach. Work collaboratively with individuals and families, actively involving them in assessment and planning, and focusing on empowerment, self-efficacy, and behaviour change.

Social Worker – Child Protection - Derby City Council - Derby, UK

(2024-08)

• Manage statutory caseloads of children subject to child protection and child in need plans
• Manage cases on PLO and experience in court
• Undertake safeguarding, parenting, needs, and risk assessments
• Multi-agency working and meetings
• Working holistically with children and families experiencing complex needs
• Support engagement with mental health services and facilitate access to assessments and interventions
• Manage risk and prioritise workload and work effectively with timescales
• Building effective relationships using empathy, active listening, and non-judgemental practice

Healthcare Assistant - NHS

(2024-01 - 2024-12)

• Supported patients with personal care and wellbeing needs
• Worked within multidisciplinary teams
• Developed compassionate, person-centred communication skills

Community Care Worker

(2023-01 - 2023-12)

• Supported individuals in community settings with daily living and wellbeing needs
• Promoted independence and engagement with services
• Built supportive relationships

Social Work Placement - New Futures (Voluntary Sector)

(2023-01 - 2023-12)

• Supported women experiencing multiple disadvantage, including homelessness, trauma, and involvement in sex work
• Undertook outreach work to engage women not actively accessing services
• Supported women affected by child removal and complex trauma
• Developed trauma-informed and non-judgemental practice
• Worked collaboratively to identify strengths and support access to housing, health, and community services
• Gained insight into systemic inequality, exclusion, and barriers to engagement

Residential Childcare Worker

(2017-01 - 2019-12)

• Supported children and young people with emotional and behavioural needs
• Contributed to care planning and safeguarding processes
• Developed strong relationship-based practice skills
• Worked collaboratively with professionals and families

Receptionist - NHS Orthotics Department

(2017-01 - 2024-12)

• Managed appointments, referrals, and administrative systems
• Acted as first point of contact for patients and professionals
• Developed NHS systems knowledge and communication skills

Beauty Consultant / Makeup Artist - Boots

(2018-01 - 2019-12)

• Provided one-to-one customer consultations and tailored advice
• Developed rapport-building and communication skills

Call Centre Advisor

(2015-01 - 2017-12)

• Managed high-volume customer enquiries
• Developed active listening and communication skills

Payroll Administrator - Carillion Rail

(2013-01 - 2015-12)

• Processed payroll and maintained confidential records
• Worked to strict deadlines with high accuracy

Receptionist - German Automotive Dealership

(2010-01 - 2013-12)

• Customer service and administration
• Managed enquiries and appointments

MA - Social Work - University of Derby (2024-12)

BSc (Hons) - Child and Family Health and Wellbeing - University of Derby