Viola Munaynyi

I am a qualified and registered overseas social worker with a Diploma in Social Work, currently working as a Senior Health Care Assistant in NHS mental health and learning disability services. I have experience and skills in assisting recovery for individuals with mental health issues, learning disabilities, autism, and physical health conditions. Demonstrates commitment to patient-centered care, evidence-based practice, and the importance of service user, carer, and family feedback in healthcare improvement.

A professional with experience in mental health and learning Disability for both adults and children. Supports empathetic, compassionate, and person-centered care that encourages independence and choice. Has a thorough understanding of the physical and mental health challenges affecting service users.

Possesses strong presentation skills. Ensures health, safety, welfare, and independence of service users. Promotes co-production in care delivery and acknowledges the role of carers, families, and friends in supporting their loved ones.

Senior Health Care Support Worker - Sussex Partnership NHS Foundation Trust - United Kingdom

(2023-11)

To provide care and recovery interventions for service users within designated clinical areas, in collaboration with, and under the indirect supervision of, registered care staff.

• Assisting individuals with fluids and nutrition, physical wellbeing, and personal care
• Helping service users with financial or accommodation issues
• Escorting or accompanying service users for planned periods of leave on hospital grounds and in the community
• Engaging service users in discussions about their experiences in one-to-one or group settings
• Maintaining a clean, organised, safe environment that meets the needs of service users, carers, and colleagues
• Delivering one-on-one and group interventions aimed at positively impacting service users' cognitive and emotional wellbeing
• Working as part of a multi-disciplinary team, assuming lead or link roles on practice initiatives and priorities
• Implementing planned care and contributing to the development of recovery-focused interventions
• Participating in care planning, CPA, and risk assessment processes
• Maintaining a basic understanding of the Mental Health Act (1983) and Mental Capacity Act (2005)
• Adhering to Sussex Partnership NHS Foundation Trust Code of Conduct for unregistered practitioners
• Observing and recording interactions with service users and carers both verbally and in writing
• Delivering various fundamental care interventions using evidence-based clinical tools
• Engaging in reflective practice to maintain and promote clinical practice
• Fostering a positive learning culture and actively participating in the induction and support of junior staff

Health Care Assistant - Egalitecare - United Kingdom

(2024-01 - 2024-12)

• Delivering person-centered care supporting with daily activities
• Recording care provided
• Encouraging independence
• Conducting handovers and noting any changes in residents
• Offering personal care, including assistance with personal hygiene and incontinence support as needed
• Aiding in feeding and hydration, helping with meal preparation
• Supporting clients on day outings
• Offering conversation and companionship
• Providing mobility support using appropriate equipment
• Performing domestic care tasks to ensure residents' environment is clean, safe, and comfortable

Health Care Assistant - Rustington Hall - United Kingdom

(2023-10 - 2023-12)

• Delivering person-centered care
• Recording care provided
• Encouraging independence
• Conducting handovers and noting any changes in residents
• Offering personal care, including assistance with personal hygiene and incontinence support as needed
• Aiding in feeding and hydration
• Providing mobility support using appropriate equipment
• Performing domestic care tasks to ensure residents' environment is clean, safe, and comfortable

Healthcare Assistant - Norse Care Ltd - Weavers Court, United Kingdom

(2023-03 - 2023-08)

• Providing holistic care to service users in a friendly, respectful, and professional manner
• Administering medication
• Maintaining infection control procedures and actions
• Promoting service users' dignity and privacy
• Performing basic procedures for service users in preparation for clinical assessment
• Accurately and consistently contributing to and interpreting care plans
• Executing care tasks such as escort duty and assisting in service users' daily activities such as showering, washing, dressing, cooking, etc.
• Assisting at mealtimes to ensure service users have an adequate diet and a meal of their choice
• Undertaking service users' timed observations in accordance with local policy and procedures
• Encouraging service users to engage in communication regarding their concerns and needs
• Liaising with stakeholders involved in the care of service users
• Maintaining accurate records of care activities and communications with service users, relatives, and carers
• Supporting service users with individual needs and choices
• Assisting the team in identifying and managing areas of risk within clinical environments
• Reporting and escalating all accidents and incidents, including documentation
• Ensuring the clinical environment is clean and tidy proactively
• Participating in the management of emergencies, self-harm, and instances of violence and aggression

Assistant Social Worker - Reach Out Foundation Zimbabwe - Zimbabwe

(2019-01 - 2022-11)

• Applying relevant legislation and social work skills to create and implement support plans
• Implementing support plans to improve wellbeing, deliver outcomes, use community assets, and meet eligible needs
• Writing reports
• Conducting home visits
• Interacting with children from orphanages, and those living and working in the streets
• Advising clients and families on available assistance, community services, and government programs
• Keeping records
• Conducting strength-based assessments
• Holding counselling sessions with clients
• Assisting with administrative tasks
• Providing client support

Care Assistant - Masa Medical Centre - Harare

(2015-09 - 2016-11)

Providing basic quality care and support to patients under the supervision of registered nurses, assisting patients with activities they are unable to perform independently.

• Infection Control
• Recording patients' vital signs

Diploma - Social Work