Nightporter / Reception
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I am friendly, trustworthy and have great attention to detail. I also have an excellent telephone manner and 17 years' experience dealing with customers over the phone and face to face. Working in hotels has helped me with my customer service skills as well as my ability to work as part of a team. I have had a lot of very good positive feedback within the hotel sector which makes me feel that I have done a great job within the companies in which I have worked for.
Nightporter / Reception - Royal Toby Hotel & Restaurant - Rochdale
(2017-05 - 2026-04)
I worked on Reception night shift and the occasional day shift as well as helping out in departments which assisted me in understanding how hotels work.
Night Porter / Reception - Norton Grange Hotel @ Spa - Rochdale
(2009-04 - 2017-05)
In a typical night, I am expected to secure the building, making regular security checks throughout the night. I also set up the Conference Rooms ready for the next day as well as weddings, banquets, parties and other events. Whilst doing these duties, I also look after reception, bar, room service and the running of the night audit.
Night Manager / Night Porter - Red Hall Hotel - Bury
(2007-04 - 2009-03)
I was the Night Manager / Night Porter at this 4 star hotel in the centre of Rochdale. I was in charge of the smooth running of the hotel as well as being well organised and a confident person. On a nightly basis I would set up the breakfast and function rooms as well as security checks, cashing up, night audit and general reception duties always to a very high standard.
Night Porter / Reception - Norton Grange Hotel & Spa - Rochdale
(1999-11 - 2007-04)
In a typical night, I was expected to secure the building, making security checks throughout the night. I also set up the conference rooms ready for the next day as well as other events. Whilst carrying out these duties, I also looked after reception, bar and occasional room service. This enabled me to learn about the entire core standards within the hotel and also gave me a good insight into customer service.
Labourer / Paint Sprayer - Dale Joinery - Rochdale
(1988-10 - 1999-10)
Helped me to meet deadlines and complete tasks, on time and to acceptable standards.
O Level - Art - Balderstone Community High School A Level - English City & Guilds - Balderstone Community High School A Level - Maths - Balderstone Community High School
