Rohan Muhammad

I worked as part of the promotions team, representing brands and engaging directly with customers and the public.

Responsibilities included promoting products and services, creating a positive customer experience, communicating with a wide range of people, and helping to increase awareness and engagement for promotional campaigns. Developed strong communication, teamwork, customer service and interpersonal skills while working in a fast-paced environment.

Sales Assistant at echo Promotions (2026-01 – 2026-09)

I worked as part of the promotions team, representing brands and engaging directly with customers and the public. Responsibilities included promoting products and services, creating a positive customer experience, communicating with a wide range of people, and helping to increase awareness and engagement for promotional campaigns. Developed strong communication, teamwork, customer service and interpersonal skills while working in a fast-paced environment.

Customer Service Representative at village pizza (2024-09 – 2026-01)

• Delivered friendly and professional customer service by greeting customers, taking orders accurately, and handling payments efficiently.
• Developed strong communication skills by interacting with customers and colleagues to ensure orders were correct and delivered on time.
• Handled busy periods calmly while maintaining a positive attitude and ensuring customers had a good experience.
• Resolved customer queries politely and helped create a welcoming environment in the store.
• Demonstrated teamwork by supporting colleagues with packing orders, organising supplies, and keeping the front area running smoothly.

Factory Worker at Farmhouse Biscuits (2025-06 – 2025-09)

• Packed biscuits carefully and efficiently to meet daily production targets.
• Ensured products were packaged correctly and checked for quality before being sealed.
• Followed health and safety and food hygiene regulations in a fast-paced factory environment.
• Worked as part of a team on the production line to maintain a smooth and efficient workflow.
• Maintained a clean and organised work area while handling products with care.

Bachelor's degree in Civil Engineering – University of Salford (2025-09)

B-Tech in Engineering – Nelson and Colne College (2023-09 – 2025-06)