Ronald Johnson
Results-driven Senior Executive with over 5 years of experience in operations coordination, invoice management, data processing, and client communication within the shipping and lo
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About
Results-driven Senior Executive with over 5 years of experience in operations coordination, invoice management, data processing, and client communication within the shipping and logistics sector. Proven ability to manage high-volume financial documentation, resolve discrepancies efficiently, and liaise with global stakeholders to ensure seamless process flows. Adept at using enterprise systems (e.g., DA-Desk), ensuring compliance, and maintaining data integrity.
Currently seeking to leverage analytical skills and operational expertise in a dynamic business environment.
Experience
Housekeeping Assistant / Health Care Assistant - Richmond Retirement Village Cheltenham - Cheltenham, UK
(2023-11)
- Demonstrated operational discipline and task ownership through effective time management and adherence to service protocols.
- Maintained high hygiene standards and adhered to regulatory procedures, contributing to risk-free operational environments.
Health Care Assistant - First Call 24 - Worcester, UK
(2022-06 - 2024-01)
- Delivered personal support services in time-sensitive environments while maintaining documentation accuracy and safety standards.
Senior Executive - Operations / Invoice Management - Marcura India Pvt Ltd - Mumbai, India
(2015-12 - 2021-08)
- Processed soft-copy invoices received from global shipping agents, ensuring all data was accurately analyzed and validated against voyage records.
- Entered and updated operational data in the DA-Desk system under specific port calls, facilitating timely and compliant financial processing.
- Managed inbound courier packages and handled document intake from agents and operators.
- Verified Statements of Facts submitted by third parties and addressed discrepancies in collaboration with clients and the internal QA team.
- Maintained strong knowledge of international port cost structures and contributed to cost-efficiency analysis.
- Supported internal audit preparations by maintaining accurate, traceable records and ensuring regulatory alignment.
Education
Master's in International Business Management - International Business Management - Teesside University - Middlesbrough, UK; IT Park - Thrissur, India (2021-09 - 2022-08)
Bachelor of Computer Applications (BCA) - Computer Applications - HBO (2012-06 - 2015-03)
