Rovina Anton

A friendly, compassionate, and hardworking professional with over two years of experience in education, administration, and customer-facing environments. I hold a Bachelor of Education (TESOL), a National Diploma in Teaching (English), and an NVQ Level 3 in Computer Applications Assistant. Throughout my career, I have developed excellent communication, customer service, teamwork, organisational, and IT skills while working with people from diverse backgrounds.

I am passionate about delivering outstanding customer service and creating a welcoming experience for every customer. I enjoy working collaboratively with colleagues and volunteers, maintaining high standards, and learning new skills. I have a genuine interest in High Street fashion and charity retail and understand the importance of maximising sales to support the valuable work of Demelza Hospice Care for Children.

I am reliable, flexible, digitally confident, and committed to contributing positively to the success of the shop.

Teacher of English – Sri Lanka Teaching Service (Grade 3-1A) - St. Mary's College, Sri Lanka - Sri Lanka

(2023-06-19 - 2026-03-17)

• Delivered high-quality support to students, parents, visitors, and colleagues in a busy environment.
• Built positive relationships through excellent communication and customer-focused service.
• Managed multiple responsibilities while maintaining professionalism and attention to detail.
• Used digital systems for planning, administration, communication, and record keeping.
• Worked collaboratively with colleagues to achieve shared objectives.
• Maintained accurate records while handling confidential information.
• Solved problems effectively and responded calmly under pressure.

Teaching Intern - St. Anthony's Girls' College, Katugastota, Kandy, Sri Lanka - Katugastota, Kandy, Sri Lanka

(2022-03-07 - 2022-12-07)

• Supported classroom teaching and administration.
• Worked closely with teaching staff to provide excellent educational support.
• Organised learning resources and maintained a welcoming environment.
• Developed strong teamwork and organisational skills.

Trainee – Accounts and Payments Unit - Provincial Treasury, Eastern Province, Sri Lanka - Eastern Province, Sri Lanka

(2018-11-01 - 2019-04-30)

• Assisted with financial documentation and payment procedures.
• Maintained records and supported administrative tasks within the department.
• Worked with accounting data and supported office management activities.

Computer Trainee & Financial Assistant - Hotel INN SEA BREEZE, Sri Lanka - Sri Lanka

(2017-07 - 2018-07)

• Assisted customers and responded to enquiries professionally.
• Performed administrative and finance duties accurately.
• Managed computer-based records and documentation.
• Worked effectively within a team to ensure smooth daily operations.
• Maintained confidentiality and attention to detail.

Computer Application Assistant - Kings Palace Mountain child Care - Norway - Norway

(2018-01 - 2018-07)

Word – document creation and formatting, Excel – spreadsheets, data entry and basic calculations, PowerPoint – presentation preparation, Microsoft Outlook – email and calendar management

• Internet and email communication
• Data entry and database management
• Office administration and record keeping
• Document preparation and filing
• Customer service and professional communication
• Time management and organisational skills
• Accuracy, attention to detail and confidentiality

Bachelor of Education (B.Ed.) in TESOL - TESOL - Lincoln University College, Malaysia (2024-09 - 2026-04)

National Teaching Diploma in English - English - Mahaweli National College of Education, Sri Lanka (2019-10 - 2023-04)

General Certificate of Education (Advanced Level) – Sri Lanka - General Education - St. Mary's College, Trincomalee, Sri Lanka (2014-05 - 2016-08)

General Certificate of Education (Ordinary Level) – Sri Lanka - General Education - St. Mary's College, City, Trincomalee, Sri Lanka (2013-12)