Rufus

A Passionate and driven individual with a deep connection and love for sports and a commitment to excellence. Aspiring to be apart of a dynamic team, I bring a unique blend of enthusiasm, creativity and dedication to the table. I have a strong background in sports, retail and customer service.

My love for football and great sportsmanship has led me to have been selected for several teams, where I have been able to not only showcase my skills but my love for the game. I am eager to leverage my skills, and experiences to contribute to the continued success and innovation of your company. I am a motivated and customer focused individual seeking a rewarding position in the retail industry, where I can contribute to the success of the team and enhance the shopping experience for customers.

I enjoy communicating with all different personalities and ages, never limit my self always willing to take on new challenges.

Retail Sales Associate - Primark - London Haringey

(2021-03 - 2022-05)

• Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
• Provided excellent customer service, assisting customers with product enquiries and purchases.
• Guaranteed client satisfaction by constantly providing standards of company services and values.
• Explained product benefits maximising customer engagement while driving sales.
• Maintained a clean and organised sales floor, ensuring products were properly displayed.
• Updated product labelling and pricing to reflect discounts and offers.
• Operated cash registers handled cash transaction accurately and maintained proper cash handling procedures.

Assistant Sports Coach - lifetime training - Colchester

(2021-09 - 2022-02)

Work experience

• Led a team of 12 young aspiring football players aged 10-12, focusing on skills development, teamwork and sportsmanship.
• Plan and implement structured training sessions covering technical skills, tactical understanding and physical conditioning.
• Provide feedback to players to support their growth and development as athletes.
• Develop game strategies and formations to the teams' strengths an opponent analysis.

Waiter - Whiskers Tapas Wine Bar

(2021-06 - 2022-01)

Delivering customer service in a busy wine bar, as part of a diverse and dynamic team.

• Welcoming customers and taking orders
• Serving, monitoring to ensure continuous customer service as required
• Handling card and cash payments
• Maintaining a clean and professional seating area, coordinating with kitchen and colleagues as required.

Residential Day Care Supervisor - Servoca Agency

(2023-01 - 2023-10)

• Supervising children with special needs, typically with a background that may include self-harm, challenging behaviour (ADHD).
• Ensuring young people can be creative and safe in a structured environment with clear boundaries.

Health Support Worker - QCM Agency

(2023-03 - 2023-09)

• Delivering one to one care at home for patients with facing psychological challenges, including depression
• Accompanying section 3 sanctioned patients to ensure secure transport.

Supervisor - Degree Six

(2024-09 - 2024-03)

• Supervising children with special needs, typically with a background that may include self-harm challenging behaviour (ADHD)

Supervisor - Carestaff Solution Agency

(2024-03)

• Supervising children with special needs, typically with a background that may include self-harm challenging behaviour (ADHD)

Certificate in Higher Education - Business Management - The Language Gallery (2023-10 - 2024-09)

BSc (Hons) - Computer Science - Arden University (2026-03)

Level 1 - ICT Skills - Colchester Institute (2020-06 - 2020-06)