Ryan Wakeling

Dedicated and strategic HR Business Partner with over 13 years of experience, specialising in aligning HR strategies with company goals to drive performance and enhance employee engagement. Expertise lies in talent management, company development, engagement and fostering a culture of continuous improvement through change management. Passionate about partnering with leadership to create a dynamic, diverse, and inclusive workplace where both the business and the workplace can thrive.

Personally driven to improve patient care and quality through making and influencing high-level decisions that result in improving front line services.

Interim Head of HR at New Hall School (2026-04 – 2026-05)

• Managed the full recruitment and retention process
• Completed ad hoc analytical tasks for the Head teacher

Interim Head of HR at Buckinghamshire, Oxfordshire and West Berkshire (BOB) ICB (2025-08 – 2025-10)

• Resolved complex HR issues/ER/tribunal matters for BOB ICB
• Manage two external HR Consultants
• Resolve ongoing Clinical Leads pay related disputes
• Respond to SARs
• Produced documents to assist with processes

People & Talent Consultant at Hammersmith & Fulham LBC (2024-10 – 2025-03)

• Resolved complex HR issues/ER/tribunal matters within the Housing department
• Delivered various management training courses, e.g. sickness management, wellbeing, etc.
• Monthly HR Check-ins with twelve department manager and acting as their main contact
• Monitored monthly performance data, absenteeism, DBS, mandatory training, starter/leavers, etc.

Employment Relations Manager at SGUH, BHRUT (2024-01 – 2024-05)

• Resolved highly complex ER matters within the medical directorate (MHPS)
• Trained line managers in sickness management for consistent and fair processes
• Managed a team of eight ER Advisors, overseeing multiple complex ER issues
• Developed strong relationships with managers and union officials, praised for moving forward complex matters and avoiding costly tribunals. Taken multiple cases to tribunal hearings

Senior HR Business Partner at Various NHS Trusts (MSEFT, King's College NHS, BARTS, ASPH, MSE ICB) (2021-11 – 2023-10)

Provided strategic and operational support, implemented recruitment strategies, and managed high-level ER cases. Provided expert ER and TUPE leadership (completed a TUPE in one week).

• Collaborate with senior leadership to develop HR strategies that align with business goals
• Lead talent management initiatives, including workforce planning, recruitment, and development programs
• Advise managers and employees on performance management, career development, and conflict resolution
• Implement and manage employee engagement surveys, analysing results to drive organizational improvements
• Conduct training sessions on various HR topics, such as diversity and inclusion, leadership development, and performance appraisal

Corporate HR Adviser at London City Corporation (2021-03 – 2021-10)

Conducted disciplinary meetings, resolved line manager issues, and produced absence management reports. Handling complex cases and delivering effective HR solutions.

• Supported daily HR operations, including recruitment, onboarding, and employee relations
• Assisted in developing and implementing HR policies and procedures
• Managed employee records and ensured compliance with employment laws
• Coordinated training and development programs to enhance employee skills and knowledge

HR Manager at St Peter's Court Nursing Home (2020-09 – 2021-02)

Managed recruitment, performance reviews, payroll, and implemented company strategies. Matrix of mangers/MDs, who were continuously in conflict in terms of strategy and leadership, which I resolved.

HR Advisor at Farleigh Hospice (2019-05 – 2021-03)

• Advised on policy, procedures, and legislation, and managed workload through in-house systems

HR Officer/Manager at Springfield Hospital (2019-01 – 2019-04)

• Supported recruitment, payroll, employment relations, and policy revisions

HR Coordinator at Keir Construction Ltd (2017-04 – 2018-12)

Various HR roles including agency work.

• Supported recruitment, payroll, employment relations, and policy revisions

HR Assistant at Essex County Fire & Rescue Service (2017-04 – 2018-12)

Various HR roles including agency work.

• Supported recruitment, payroll, employment relations, and policy revisions

HR Administrator at Barnardo's, Head Office (2017-04 – 2018-12)

Various HR roles including agency work.

• Supported recruitment, payroll, employment relations, and policy revisions

Accounts Assistant at LAMBS Accountancy (2014-03 – 2017-03)

• Assisted the company director with the running of his client's accounts

Employability Consultant Essex, Bedfordshire, Suffolk and Hertfordshire at Learndirect / JHP Group (2011-08 – 2014-03)

• Helping, Training, coaching and assisting people claiming unemployment benefit to return to work

CIPD Level 7 Human Resource Management Diploma in Human Resource Management

BACP Level 2 Certificate in Counselling & Psychotherapy in Counselling & Psychotherapy (2019-09)

CIPD Level 5 Human Resource Management Diploma in Human Resource Management (2019-01)

ILM Level 5 Leadership & Management Diploma in Leadership & Management (2018-10)

CIPD Level 3 Human Resource Practice Diploma in Human Resource Practice (2017-09)

First Year Law LLB in Law (2003-09)

A-Level Law in Law (1998-09)

8 GCSEs (A-C, including Math's, Science, and English) in General Education (1996-09)