Sabreena Head

I am a professional, organised and dependable administrator with over 20 years of experience across healthcare, hospitality, and running my own businesses. Throughout my career I have enjoyed working with people, whether that is supporting patients, helping customers, organising daily schedules or keeping day-day operations running smoothly. I am calm under pressure, efficient and take pride in being approachable, efficient and organised.

Alongside my professional experience, I have also spent many years caring for family members, which has strengthened my abilities to manage multiple responsibilities with patience and empathy. I am now looking for a remote role as a Virtual Assistant, Admin Assistant, or Medical Virtual Assistant.

Medical Secretary

• Managed busy appointment diaries and clinical schedules.
• Supported patients with empathy and care, whilst handling enquiries both in person and over the phone.
• Maintained accurate and confidential patient records.
• Processed referrals, medical correspondence, audio typing and administrative paperwork.
• Worked closely with doctors, healthcare professionals to ensure the hospital run efficiently.

Hotels Groups and Sales Manager

• Managed group booking events and client accounts.
• Built long lasting relationships with customers and clients.
• Coordinated accommodation, conference and special requests.
• Negotiated contracts and handled reservations.
• Worked closely with different departments to deliver excellent customer service.

Owner – Cleaning Business

• Built and successfully ran my own cleaning business.
• Organised appointments and schedules.
• Managed quotations, invoicing and customer communication.
• Maintained high standards of service and customer satisfaction.

Owner Wellness Shop & Yoga Instructor

• Run an online wellness business and managed daily and managed daily operations.
• Dealt with customers online and in person, responding to enquiries.
• Promoted products through online marketing and customer engagement.
• Teach private yoga sessions from home.
• Handle all administrative, organisation and business management.