Sabreena Head
Professional, organised and dependable administrator with over 20 years of experience
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About
I am a professional, organised and dependable administrator with over 20 years of experience across healthcare, hospitality, and running my own businesses. Throughout my career I have enjoyed working with people, whether that is supporting patients, helping customers, organising daily schedules or keeping day-day operations running smoothly. I am calm under pressure, efficient and take pride in being approachable, efficient and organised.
Alongside my professional experience, I have also spent many years caring for family members, which has strengthened my abilities to manage multiple responsibilities with patience and empathy. I am now looking for a remote role as a Virtual Assistant, Admin Assistant, or Medical Virtual Assistant.
Experience
Medical Secretary
- Managed busy appointment diaries and clinical schedules.
- Supported patients with empathy and care, whilst handling enquiries both in person and over the phone.
- Maintained accurate and confidential patient records.
- Processed referrals, medical correspondence, audio typing and administrative paperwork.
- Worked closely with doctors, healthcare professionals to ensure the hospital run efficiently.
Hotels Groups and Sales Manager
- Managed group booking events and client accounts.
- Built long lasting relationships with customers and clients.
- Coordinated accommodation, conference and special requests.
- Negotiated contracts and handled reservations.
- Worked closely with different departments to deliver excellent customer service.
Owner – Cleaning Business
- Built and successfully ran my own cleaning business.
- Organised appointments and schedules.
- Managed quotations, invoicing and customer communication.
- Maintained high standards of service and customer satisfaction.
Owner Wellness Shop & Yoga Instructor
- Run an online wellness business and managed daily and managed daily operations.
- Dealt with customers online and in person, responding to enquiries.
- Promoted products through online marketing and customer engagement.
- Teach private yoga sessions from home.
- Handle all administrative, organisation and business management.
