Sadie Laker

Reliable, hardworking and approachable professional with around 25 years' experience working with the public, including five years managing a salon and 10 years owning and running my own business. Although my background is in hairdressing and barbering, my experience extends well beyond the practical side of the job. I have managed reception and busy appointment diaries, dealt with telephone and face-to-face enquiries, handled payments and banking, completed financial and general administration, ordered stock, dealt with suppliers, resolved customer concerns and managed my own workload and responsibilities.

I am now ready for a new career and a fresh challenge. I am looking for an opportunity where I can use my existing customer service, communication and organisational skills while learning something completely new. I am comfortable starting at entry level, taking direction and developing new skills.

I am a natural people person, work well independently and as part of a team, and am used to taking responsibility and using my own initiative.

Business Owner at Self-employed

Owned and ran the hairdressing business for 10 years before deciding that I no longer wanted the responsibility of business ownership.

Salon Manager at Salon

Managed the salon after working initially as a stylist.

• Reception and busy appointment diary management
• Telephone and face-to-face customer enquiries
• Providing excellent customer service and building long-term relationships
• Cash handling, payments and banking
• Financial administration, records and reports
• Stock ordering, stock control and supplier management
• Handling customer concerns and resolving problems
• Organising workload and managing competing priorities
• Working independently and using initiative
• Working effectively as part of a team, including supporting colleagues

Stylist at Salon

Worked in the same salon for many years, initially as a stylist.

Part-Time Assistant at Jobcentre

General administration and customer enquiries within an office environment.

Stock Assistant – Part-Time at Wilko

Stock replenishment, deliveries, organisation and team working.

Cleaning Roles at Hotel

Independent working, time management and maintaining high standards.

Functional Skills English Level 2 in English

Functional Skills Maths Level 2 in Maths (Studying)

Health & Social Care GNVQ in Health & Social Care

Hairdressing Level 1 & Level 2 in Hairdressing

Barbering Level 1 & Level 2 in Barbering

GCSEs in English, Maths and Science