Saina Mantki

Assisted with day-to-day financial and administrative tasks, such as processing payment, organising records, and maintain both accurate and confidential financial information. Responding to queries in person, by phone, and by email on both financial and general matters. Handled cash payments and receipts before translating into office records.

Financial Administrative Assistant & Receptionist at Masjid Ibrahim (2023-09 – 2025-08)

• Assisted with day-to-day financial and administrative tasks, such as processing payment, organising records, and maintain both accurate and confidential financial information.
• Responding to queries in person, by phone, and by email on both financial and general matters.
• Handled cash payments and receipts before translating into office records.
• Acted as the first point of contact and welcomed parents, students, and visitors whilst managing the reception.
• Supported parent and student enrolment as well as answering questions and providing information about classes, timing, fees, and payment schemes.
• Remained organised and guided colleagues during busy educational events such as Parents' evenings and end of year assemblies. Developed strong interpersonal, teamwork, and customer-facing communication skills

Volunteer Activity Assistant at Nottingham Refugee Forum (2023-09 – 2026-03)

• Supported group activities for refugees in a friendly, welcoming, and inclusive environment by ensuring that participants felt comfortable and engaged, and supported during activities.
• Assisted with organising activities and ensuring they ran smoothly and safely.
• Worked closely with others as part of a team and communicated with people from a wide range of backgrounds.

Work Placement – Nottingham Magistrate's Court at Nottingham Justice Centre (2024-06 – 2024-06)

• Completed a week of work shadowing within a professional court environment whilst taking detailed notes.
• Observed court proceedings and developed an understanding of courtroom procedures and legal and administrative processes.
• Demonstrated professionalism, discretion, and strong attention to detail.
• Gained experience observing formal communication in a high-responsibility setting.

Bachelor of Science in Criminology – University of Staffordshire (Current)

A-Level in Sociology, Spanish, Chemistry – Nottingham Girls' Academy Sixth Form

GCSE in Biology, Chemistry, Physics, Geography, English Language, English Literature, Sociology, Mathematics, Further Mathematics, Statistics – Nottingham Girls' Academy