Leonie Brinkhurst

As a dedicated and passionate individual with a diverse background in logistics and customer service, I bring a unique blend of skills and experience to any role. My time in the Royal Navy has honed my abilities in personnel management, financial administration, and emergency response, while my experience as a sales assistant has equipped me with exceptional customer service and sales skills. I am committed to ensuring the well-being and satisfaction of those I support, and I thrive in dynamic environments where I can make a meaningful impact.

With a strong foundation in travel and tourism, coupled with advanced training in various operational and safety procedures, I am well-prepared to excel and contribute effectively to your team.

Receptionist / Administration Assistant - Concorde BGW Group LTD

(2025-06)

Completed - Business Administrator v2.

• Receptionist duties.
• Greeting and welcoming visitors and clients.
• Answering incoming calls regarding queries and new projects.
• Managing incoming deliveries.
• Booking accommodation reservations for all across the company.
• Booking travel such as trains, ferries, air travel.
• Uniform stock loads.
• Project prints.
• Purchasing orders onto system Eque2.
• Use of safety pal systems.
• Fire warden trained.

Logistics Writer - Royal Navy

(2020-09 - 2024-01)

• Managing personnel records, handling promotions, and ensuring the welfare of crewmates.
• Organising and managing pay, allowances, and other financial matters.
• Assisting with legal documentation and procedures.
• Ensuring the well-being of all personnel on board.
• Liaising with various departments and personnel to ensure smooth operations.
• Passing vital information to Damage Control teams during emergencies

Sales Assistant - Beauty Outlet

(2019-04 - 2020-09)

• Greet customers warmly, provide assistance, and offer expert advice on beauty products.
• Stay updated on the latest beauty trends and product information to make informed recommendations.
• Assist customers in making purchasing decisions, promote products, and achieve sales targets.
• Maintain attractive and organised product displays, restock shelves, and ensure the store is visually appealing.
• Handle cash, credit card, and other payment methods accurately, and balance the cash register at the end of each shift.
• Monitor stock levels, inform management when inventory needs replenishing, and manage product expiration dates.
• Ensure the cleanliness and presentation of the store, including the sales floor and product displays.
• Build and maintain positive relationships with customers to encourage repeat business.
• Participate in product promotions and sales campaigns, and update promotional materials.

Sales Assistant - Super Cards

(2017-06 - 2018-03)

Sales Assistant - Argento

(2016-10 - 2016-12)

Level 3 Diploma in Travel and Tourism - Travel and Tourism

Level 3 Extended Diploma in Travel and Tourism - Travel and Tourism

Level 2 Certificate: Introduction to Cabin Crew - Cabin Crew

Level 2 Diploma in Travel and Tourism - Travel and Tourism

GCSEs - General Education

V2 Business Administrator V2 - Business Administration