Samira Jawad
Mature Student
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About
As a dedicated and adaptable professional with a diverse background spanning kitchen duties, hospitality, customer service, warehouse operations, and non- clinical healthcare, I am committed to excellence in every role I undertake. Currently pursuing a health science access to higher education course, I am driven by a passion for continuous learning and growth. With a proven track record of thriving in fast-paced environments, I am adept at teamwork, taking initiative, and delivering efficient results.
Outside of work, my entrepreneurial venture as a successful nail technician has honed my communication skills and business insight. I am eager to leverage my diverse skill set and enthusiasm for professional development to contribute positively to your team and achieve mutual success.
Experience
Server/Kitchen Porter
- Provided exceptional customer service in a fast-paced restaurant environment.
- Assisted with kitchen duties, ensuring smooth operations and cleanliness.
Complaints and Queries Department for UK Trains:
- Handled customer inquiries and resolved complaints promptly and professionally.
- Maintained a high level of customer satisfaction through effective communication and problem-solving.
Food Preparation (Pizza & Salads):
- Prepared and assembled pizzas and salads according to established recipes and standards.
- Ensured food safety and hygiene practices were followed at all times.
Medical Records
- Managed and organized medical records with a high degree of accuracy and confidentiality.
- Assisted in the retrieval and distribution of medical records for healthcare professionals.
Hotel Waitress/Host
- Greeted customers in the early morning for breakfast service, serving tea, coffee, and toast.
- Catered to wedding events by assisting with food service.
- Maintained cleanliness in the restaurant by mopping and vacuuming.
- Ensured the kitchen was clean and tidy to meet health and safety standards.
Education
Health Science access to Higher Education course:
-Currently enrolled in Health Science Access to Higher Education course which I finish end of May.
A-Levels, The Sheffield College (SEP 2018 - JUNE 2020)
Sports Science Level 3 (PPP)
GCSE’s, Chaucer (SEP 2012- JUNE 2017)
Secondary School
Grade 5 - English Literature and
English Language
Grade 4 - Mathematics
OCR IT (Distinction)
BTEC Music Level (Distinction)
BTEC Sports Level II (Merit)