Sanchez Limbu

Motivated and hardworking Hotel Management graduate currently studying an MBA, with strong customer service and front-office experience. Skilled in handling guest enquiries, managing administrative tasks, and delivering high-quality service in fast-paced environments. Seeking part-time work (up to 20 hours per week) in retail, hospitality, customer service, or administrative roles. Reliable, adaptable, and committed to excellent service.

Front Desk Officer - Tinpaini Saving & Credit Co-operative Ltd.

(2024-04 - 2026-04)

• Managed phone calls, emails, and front-desk communication efficiently.
• Maintained member records, forms, and documents accurately.
• Assisted with account opening, deposits, withdrawals, and other basic financial transactions.
• Ensured the reception area remained organised and presentable.
• Coordinated appointments and directed members to the appropriate department.

Intern – Front Office Department - Angsana Laguna, Phuket - Phuket

(2023-03 - 2024-02)

• Greeted guests warmly and professionally upon arrival.
• Ensured smooth check-in and check-out procedures.
• Responded promptly to guest enquiries and requests.
• Represented the hotel's values and hospitality standards.
• Provided accurate information about hotel services and amenities.
• Supported front-office administration and guest communication.

Sales Assistant - Vivo Smartphone, Nepal - Nepal

(2018-01 - 2019-12)

• Welcomed customers and assisted them in choosing suitable Vivo smartphones and accessories.
• Explained product features and demonstrated smartphone functions, specifications, pricing, and current offers.
• Achieved monthly sales targets set by the company.
• Handled customer enquiries, complaints, and provided basic after-sales support.
• Managed stock display and informed management about low-stock items.
• Attended training sessions and stayed updated on new Vivo products, promotions, and competitor offerings.
• Processed billing, payments, and maintained accurate daily sales records.
• Worked collaboratively with the team to improve store performance and customer satisfaction.

Master of Business Administration - MBA - University of the West of Scotland (2026)

Bachelor's Degree - Hotel Management - Sunsari Technical College (2019 - 2024)

Grade 12 - Faculty of Management - Summit Secondary School (2016 - 2018)

School Leaving Certificate - Sumnima Boarding School (2009 - 2009)