Sanjida Rahman

Dedicated and results-driven retail professional with 3+ years of experience in customer service, sales, inventory management, and store operations. Proven ability to deliver excellent shopping experiences, maintain high standards, and contribute to team success. Seeking to bring strong communication, organisational skills, and a passion for customer satisfaction to M&S.

Retail Assistant - Baraka Bazar

(2024-01 - 2025-01)

• Handled customer queries and provided product information, ensuring a positive shopping experience.
• Processed sales transactions accurately and efficiently.
• Restocked shelves, maintained store displays, and ensured cleanliness and organisation.
• Achieved customer satisfaction targets and contributed to team performance.

Front Desk Receptionist - Standard Engineers Ltd

(2024-01 - 2024-12)

• Managed incoming calls, emails, and visitor inquiries in a professional manner.
• Coordinated with departments and maintained smooth office communication.
• Maintained office records and supported day-to-day administrative tasks.

Sales Executive - Standard Aman Designs

(2024-01 - 2024-12)

• Delivered excellent sales performance by understanding customer needs and recommending suitable products.
• Built and maintained strong customer relationships.
• Supported visual merchandising and promotional activities.

Intern - Beximco Pharmaceuticals

(2024-01 - 2024-12)

• Assisted in inventory management and documentation.
• Supported the customer service team in a pharmacy setting.
• Gained knowledge of pharmaceutical products and compliance.

BSc - Pharmacy - BRAC University (2023)

HSC (A-Level Equivalent) - BCC College (2018)

SSC (GCSE Equivalent) - Monipur Girls School (2016)