Sapna Kakkar

Student - Career Break – Attending college Course

(2025-09)

Pursuing structured academic coursework to sharpen professional and technical skills
Developing knowledge applicable to administration, communication, and workplace efficiency
Demonstrated commitment to continuous professional development and self-improvement

Sales Floor Volunteer - British Heart Foundation

Delivered high-quality customer service on the shop floor, resolving enquiries promptly and professionally
Maintained organised, visually appealing displays and a clean retail environment to drive customer engagement
Collaborated with staff and volunteers to ensure smooth daily operations in a busy, customer-facing setting

Volunteer - RSPCA

Assisted customers with product enquiries, ensuring polite, efficient and helpful service at all times
Processed and organised donated stock, including steaming and arranging clothing to maintain presentation standards
Supported the shop manager with stock reorganisation, improving accessibility and overall store appearance

Administrative Assistant - The JGA Group

(2014-11 - 2014-12)

Handled data entry, document formatting, and filing using Microsoft Word, Excel, and PowerPoint while ensuring data protection compliance

Field Sales Representative - U Shop Tax Free

(2014-11 - 2014-11)

Drove field sales across London, onboarding retailers onto a Tax-Free Service and preparing weekly performance reports

Sales Assistant - P&A Enterprise LTD UK

(2012-03 - 2012-08)

Delivered end-to-end retail support including customer service, cash handling, stock management, and online wholesale sales via eBay

Sales Assistant - Milan Store

(2004-01 - 2006-12)

Provided consistent customer service, processed transactions accurately, and managed inventory across a fast-paced retail environment

Nursery Assistant - Parkfield Playgroup

(2003-12 - 2003-12)

Supported daily nursery operations including scheduling, front-desk reception, and clear communication with staff, parents, and visitors

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