Sarah Kneller

A highly versatile and experienced professional with a diverse background in administration, healthcare, entrepreneurship, and legal studies. Adept at providing executive support, managing healthcare operations, and running independent business ventures. Currently pursuing a Law Degree with a strong foundation in pro bono work and legal research. A proactive and adaptable individual with excellent organizational and communication skills.

Law Degree (In Progress) at Open University (2018-02 – Present)

• Pursuing an LLB with a focus on legal principles, case law, and statutory interpretation.
• Gaining expertise in legal research, contract law, criminal law, and human rights.
• Developing strong analytical, problem-solving, and advocacy skills.
• Engaging in coursework that involves critical examination of legal systems and judicial processes.

Clinic Project at Criminal Appeal Review Commission (2022-03 – 2022-05)

• Conducted in-depth case reviews for individuals seeking to appeal wrongful criminal convictions.
• Analysed trial records, witness statements, and legal arguments to identify potential grounds for appeal.
• Researched legal precedents, statutes, and procedural errors to support case submissions to the CCRC.
• Worked collaboratively with a team of law students, legal professionals, and academics to draft reports and recommendations.
• Developed critical thinking and attention to detail in assessing the merits of criminal appeal cases.

Pro Bono Advisor at Citizen Advice Bureau (2020-01 – 2020-03)

• Provided free legal advice and guidance to individuals facing legal issues, including housing disputes, employment law matters, and consumer rights.
• Assisted clients in understanding their legal rights and options, helping them navigate legal processes effectively.
• Conducted legal research to support casework and ensure accurate, up-to-date advice.
• Worked closely with experienced solicitors and advisors to resolve complex cases.
• Enhanced communication skills by explaining legal concepts in an accessible manner to clients from diverse backgrounds.

Voluntary Assistant – Forestry School at Robert Ketts School - Norfolk (2011-05 – 2012-07)

• Assisted in outdoor educational programs for children.
• Supported teachers with nature-based learning activities.

Owner at Nellie May Soaps - Norfolk (2004-09 – 2007-11)

• Founded and operated a thriving handmade soap business, specializing in high-quality, natural, and artisan-crafted soaps.
• Managed all aspects of business operations, including product development, sourcing raw materials, production, marketing, and sales.
• Built a strong customer base through exceptional service, personalized product recommendations, and community engagement.
• Developed and implemented branding strategies, packaging design, and promotional campaigns to increase market presence and drive sales.
• Established and maintained relationships with local markets, boutiques, and online retailers to expand distribution channels.
• Ensured quality control and adherence to industry standards, creating unique formulations that catered to customer preferences and skin sensitivities.
• Oversaw financial management, budgeting, and pricing strategies to ensure profitability and sustainable business growth.

Milk Maid at Norton Farm – Norfolk (2003-09 – 2004-08)

• Responsible for milking and farm duties, ensuring high-quality dairy production.

Milk Maid at Bearsted Farm – Kent (2000-09 – 2002-08)

• Managed dairy operations and assisted in livestock care.

PA to the MD at Pacific Interiors – London (1997-11 – 2000-08)

• Provided high-level administrative and executive support to the Managing Director, ensuring seamless daily operations.
• Managed complex schedules, coordinated appointments, and organized high-level meetings with clients, stakeholders, and internal teams.
• Prepared meeting agendas, minutes, and follow-up action plans to enhance efficiency and decision-making.
• Handled all correspondence, including emails, reports, and confidential documents, maintaining a high level of professionalism and discretion.
• Acted as the primary liaison between the MD and internal/external contacts, ensuring clear communication and timely responses.
• Oversaw travel arrangements, including international and domestic flights, accommodations, and itineraries, to optimize time management.
• Assisted in the preparation of reports, presentations, and business proposals to support company initiatives.
• Maintained an organized office environment, implementing administrative systems to improve workflow and productivity.

Health Care Assistant – Gynaecology Ward at All Saints Hospital – Kent (1994-10 – 1997-11)

• Provided patient care and assisted nurses with daily tasks.
• Supported patients with their needs and maintained medical records.

Ward Clerk – Milton Ward at Medway Hospital – Kent (1992-12 – 1994-09)

• Managed group administration and assisted senior executives.
• Coordinated meetings and maintained confidential records.

Group Secretary at Coopers & Lybrand Deloitte – London (1990-02 – 1992-10)

• Managed group administration and assisted senior executives.
• Coordinated meetings and maintained confidential records.

Secretary to MD at United Scientific Holdings – London (1987-10 – 1989-11)

• Provided high-level administrative support to the Managing Director.
• Handled correspondence, scheduling, and document preparation.

Certification in Audio Typing, Touch Typing, Shorthand – Mid Kent College (1987 – 1989)

Certification in Horse Management – Open College of Equestrian (1992 – 1993)

Harp Exam in Music Performance – Trinity College London (2004 – 2007)

LLB in Law – Open University (2018-02)