Business Analyst
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In my previous role as Financial Information Systems Administrator at Petra Diamonds, I spearheaded initiatives to optimize financial and supply chain workflows, implemented change management strategies, and delivered comprehensive training resources for system modules. My ability to align operations with strategic goals consistently enhanced efficiency and ensured compliance with industry standards.
Previously, as National Process Coordinator at Inseego – Ctrack, I developed structured frameworks for process automation, conducted internal audits, and managed ISO9001:2015
implementation without external findings or non-conformances. My leadership in training programs and risk assessments further strengthened organizational capabilities.My qualifications include a Human Resources Management Diploma and a National Certificate in Occupational Directed Education, Training & Development. Additionally, I hold certifications in ISO standards, project management, and business analysis, which have equipped me with the skills to drive operational excellence and foster cross-departmental collaboration.
I am eager to leverage my expertise in database systems, changemanagement, and strategic planning to support your objectives. My proficiency in English, coupled with my strong communication skills, ensures effective engagement with diverse teams and stakeholders.
I have over 25 years experience in system automation as well auditing in ISO9001:2015 and ISO14001. I have been involved in numerous projects that encompasses the system improvement cycle which includes improvement identification; process mapping; documenting business requirements and functional specifications; testing of developed solutions and recording of results in-line with business requirements; ensuring successful roll out and roll back process in-case of unexpected failures; ensuring that change management is implemented to ensure understanding of changes and training is delivered
I have numerous qualifications and certificates that include:
Business Analyst; Project Management, Full Qualification in Occupational Directed Training, QMS Auditing, ISO14001 and ISO9001, all Microsoft related programmers such as Word, Excel, PowerPoint, Viso etc
