
Sarah Smith
Administrator
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About
Coordinate international volunteering and work-experience programmes from initial enquiry through to overseas delivery, including flights, accommodation, activities and itineraries. Build relationships with schools, students and parents through outreach, presentations, sales follow-ups and ongoing communication, supporting participants throughout the booking and pre-departure journey. Lead on marketing and content creation across social media, website, email campaigns, blogs and newsletters, developing promotional materials to generate interest and increase awareness of programmes.
Experience
Administrator at Camps Abroad (2025-11 – Present)
- Coordinate international volunteering and work-experience programmes from initial enquiry through to overseas delivery, including flights, accommodation, activities and itineraries.
- Build relationships with schools, students and parents through outreach, presentations, sales follow-ups and ongoing communication, supporting participants throughout the booking and pre-departure journey.
- Lead on marketing and content creation across social media, website, email campaigns, blogs and newsletters, developing promotional materials to generate interest and increase awareness of programmes.
- Develop programme resources and operational documentation, including information packs, registration processes, risk assessments and safeguarding materials.
- Travel internationally with student groups, providing on-the-ground support to students and staff and responding confidently to issues in fast-moving, unfamiliar environments.
Counsellor and Peer Support at Camp Walden (2024 – 2026)
- Spent three summers working in an international residential camp, supporting young children.
- Built strong relationships with campers and staff from different backgrounds and helped create a positive, inclusive camp community.
- Supported campers experiencing homesickness, confidence issues or other challenges, helping them settle into unfamiliar surroundings.
- Adapted quickly to changing schedules, weather, group dynamics and unexpected situations.
- Expanded patience and listening skills due to working with children, needed to help understand what they required and how to help them in the best way.
- Worked closely with counsellors and activity specialists to ensure the smooth day-to-day running of camp.
- Progressed into an additional Staff Peer Support role in 2026, acting as a confidential and approachable point of contact for colleagues.
Party Host at Egham Orbit (2025-01 – 2025-06)
- Organized and led engaging activities for children, ensuring events were entertaining and age appropriate.
- Managed event schedules, coordinated with parents, and facilitated smooth execution of parties.
- Demonstrated excellent communication and interpersonal skills to build rapport with children and adults.
- Maintained a safe, inclusive, and fun environment for diverse groups of children.
- Developed problem-solving skills by addressing unexpected challenges, such as last-minute changes or managing group dynamics.
Sales Associate at Adidas (2023-07 – 2023-09)
- Delivered friendly, efficient customer service, helping customers find products suited to their needs.
- Supported sales by providing product guidance and creating a positive in-store experience.
- Worked closely with colleagues across the shop floor and stockroom to ensure the store ran smoothly.
- Represented the Adidas brand professionally and maintained high standards of customer service.
- Developed strong communication, teamwork and problem-solving skills in a fast-paced retail environment.
Brand Representative at Hollister (2023-07 – 2023-09)
- Created a welcoming and positive experience for customers, assisting with product enquiries, purchases and tills.
- Supported customers of different ages and backgrounds, adapting communication to their individual needs.
- Worked collaboratively with colleagues across the shop floor and stockroom to maintain efficient store operations.
- Handled customer queries and unexpected issues calmly and professionally.
- Developed strong interpersonal, customer service and communication skills through regular face-to-face interaction.
Education
BSC in Psychology – Royal Holloway University of London (2025-06)
A Levels in Psychology; Philosophy and ethics; History – St Lawrence College, Ramsgate (2022-06)
GCSE in English Literature, English Language, Mathematics, Combined Sciences, History, Religious Studies, Spanish, Business – St Lawrence College, Ramsgate (2020-06)