Sarai Aragon

I am 22 years old, I have been in the hospitality industry since I was 18. I worked in primarily only Doubletree branded hotels. I am a success driven sales coordinator at the Doubletree Cherry Creek

Sales Coordinator- Administrative Assistant at DoubleTree By Hilton Denver Cherry Creek (2025-01 – Present)

• Support the sales team with client communication, proposals, and coordination of events.
• Manage group bookings and ensure all details are accurately communicated across departments.
• Maintain updated records in the sales database and prepare reports for management.
• Assist with site tours and client visits to promote hotel services. Ensure seamless collaboration between the sales, front desk, and banquet teams

Guest Services Agent / Part-Time Night Auditor at DoubleTree By Hilton Denver Intl. Airport (2024-02 – 2024-12)

• Deliver excellent customer service by welcoming and assisting guests.
• Handle nightly revenue reports, cash handling, and scheduling guests for shuttle services.
• Address and resolve guest requests to ensure a seamless experience.
• Communicate effectively with all departments to promptly address any issues during shifts.

Front Desk Supervisor / Night Audit Supervisor at DoubleTree By Hilton Denver Central Park (2022-07 – 2023-11)

• Supervised the Front Desk during a time without a department manager.
• Coordinated guest check-ins, check-outs, and handled complex requests.
• Trained and managed front desk staff while ensuring optimal shift coverage.
• Balanced cash drawers and ensured accurate financial reporting.
• Improved guest satisfaction by maintaining a professional and organized front office.

High School Diploma – Prairie View High School (2018-08 – 2022-05)