Sarika Todke

Highly experienced Assistant Facility Manager soft services with 6+ years of experience in organizing presentations, preparing facility reports and maintaining the utmost confidentiality. Possess a degree in hospitality and expertise in Microsoft Excel. Looking to leverage my knowledge and experience into Facilities Management.

Assistant Facilities Manager – Soft Services at PSIPL [Property Solutions (India) Pvt. Ltd.] (2019-02 – 2019-03)

• Supervise housekeeping staff, including hiring, training, scheduling, and performance evaluation, to ensure high-quality service delivery.
• Oversee all cleaning operations within the facility, including dusting, vacuuming, mopping, and sanitation, to maintain cleanliness and hygiene standards.
• Manage inventory of cleaning supplies, equipment, and materials, ensuring adequate stock levels and efficient usage.
• Conduct regular inspections to ensure that cleaning standards are met and maintained throughout the facility.
• Address customer inquiries, concerns, and complaints regarding housekeeping services promptly and effectively.
• Ensure compliance with safety regulations and procedures during cleaning activities to prevent accidents and injuries.
• Assist in the development of housekeeping budgets and monitor expenses to ensure cost-effective operations.
• Provide ongoing training and development opportunities for housekeeping staff to enhance skills and performance.
• Collaborate with other departments, such as facilities management and security, to coordinate cleaning activities and address cross-functional issues.
• Develop and implement procedures for housekeeping staff to follow during emergency situations, such as spills, accidents, or evacuations.
• Coordinating with vendors for day to day activities.
• Preparing monthly reports.

Assistant Facilities Manager – Soft Services at Sodexo Facility Management India Pvt. Ltd. (2016-05 – 2019-01)

• Direct the planning and delivery of all facility related and administrative support services and activities at the site on a day-to-day basis.
• Responsible for Housekeeping & Pantry quality and processes at the site.
• Coordination with HK Supervisor for implementing processes / SOPs.
• Training & Briefing the supervisor and Support team on different aspects of Housekeeping.
• Setting quality standards and expectations in conjunction with the client.
• Prepare & implement housekeeping schedules for the sites.
• Innovate, suggest and implement environmental friendly / cost saving ideas.
• Analyze/ recommend solution on the complaint analysis.
• Responsible for Front Desk Management & Helpdesk Management.
• Oversees the Mail room Operations for the site.
• Prepares correspondence, statistical, financial and other reports. Establish and maintain essential records and files.
• Responsible for overall upkeep of the site to high standards of operations, maintenance and cleanliness.
• Data gathering and reporting on all facility operations.
• Periodically check / amend checklist, operation steps, spares parts consumption analysis.
• Arrange for monthly bills to be submitted to the client.
• Maintain discipline and quality of work by all staff.

Housekeeping Supervisor at Trident Hotel Bandra Kurla (2013-05 – 2016-03)

• Train housekeepers on cleaning and maintenance tasks.
• Oversee staff on a daily basis.
• Check rooms and common areas, including stairways and lounge areas, for cleanliness.
• Schedule shifts and arrange for replacements in cases of absence.
• Establish and educate staff on cleanliness, tidiness and hygiene standards.
• Motivate team members and resolve any issues that occur on the job.
• Respond to customer complaints and special requests.
• Monitor and replenish cleaning products stock and safety equipment's.
• Recording any guest complaint in the portal with the recovery.
• Ensure compliance with safety and sanitation policies in all areas.

Bachelor's degree – SINHGAD INSTITUTE OF TECHNOLOGY, LONAVLA (2009 – 2013)

HSC – NEW ENGLISH SCHOOL AND JUNIOR COLLEGE (2006 – 2008)