Savannah Oneil

Experienced Administrator and Client Support Professional with over 10 years' experience providing administrative, operational and customer service support within busy office environments. Skilled in managing records, coordinating schedules, handling confidential information, maintaining databases, producing reports and supporting day-to-day business operations. Highly organised, detail-oriented and confident working under pressure while managing multiple priorities.

Experienced in Microsoft Office, Outlook, Excel and internal database systems, with a proven ability to build strong relationships and deliver excellent service to clients, colleagues and stakeholders.

Client Account Manager & Administrator at Bond Personnel (2022-03 – Present)

• Manage the administration and daily operations of the company's largest client account.
• Maintain accurate employee records, attendance records, compliance documentation and workforce databases.
• Coordinate staffing schedules and workforce requirements across multiple departments.
• Produce reports, analyse workforce data and provide updates to management and clients.
• Handle high volumes of emails, telephone enquiries and client communications.
• Investigate and resolve issues while maintaining strong client relationships.
• Organise onboarding documentation, inductions and employee records.
• Ensure compliance documentation is completed accurately and maintained in line with company procedures.
• Update internal systems and maintain accurate information across multiple databases.
• Support management with administrative tasks and operational planning.

HR Administrator at Gov Data (2021-02 – 2022-12)

• Managed employee records, HR documentation and confidential personnel information.
• Supported payroll administration and maintained accurate employee data.
• Coordinated meetings, interviews and employee reviews.
• Prepared correspondence, reports and documentation for management.
• Assisted with disciplinary administration and compliance processes.
• Responded to employee enquiries and provided administrative support across the business.
• Maintained filing systems and ensured records remained accurate and up to date.

Recruitment/HR Administrator at Evans Jones Recruitment (2020-01 – 2021-01)

• Managed payroll administration and workforce records for over 100 employees.
• Maintained attendance records and employee documentation.
• Processed onboarding paperwork and compliance documentation.
• Produced reports and monitored workforce information.
• Supported managers with administrative and operational tasks.
• Updated internal systems and maintained accurate employee records.
• Delivered excellent customer service to employees and clients.

Coordinator/Administrator at School Lettings Solutions (2017-01 – 2020-12)

• Managed and maintained a busy applicant tracking system and internal database.
• Coordinated interviews, appointments and candidate communications.
• Processed applications and maintained accurate records.
• Produced reports and updated management information.
• Supported administration for over 300 active vacancies.
• Managed large volumes of data while maintaining accuracy and attention to detail.
• Twice recognised as part of the team awarded Best Support Services of the Year.

Business Administrator Apprentice at ProCo NW Ltd (2014-01 – 2017-12)

• Provided administrative support across multiple departments.
• Acted as Personal Assistant to the Curriculum Director.
• Managed diaries, meetings and schedules.
• Prepared reports, correspondence and documentation.
• Maintained confidential records and sensitive information.
• Assisted with office management and day-to-day administration.
• Developed strong organisational and communication skills within a professional office environment.

Business Administration Level 2 & 3 in Business Administration – Rose Bridge High School

Food Safety & Hygiene Certification in Diploma in Hospitality – Rose Bridge High School

ICT Level 2 & 1 (NVQ) in ICT – Rose Bridge High School