Scott Mason-Cherry
Hospitality supervisor
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About
A highly personable and experienced hospitality professional with over 7 years of experience across restaurants, theatre venues, and high-volume entertainment environments. A graduate of Northbrook College, CCG (BA Hons Musical Theatre), I combine performance confidence with strong customer service, sales ability, and team leadership. I have extensive experience in premium hospitality, cocktail bartending, VIP hosting, and large-team supervision, including managing teams of up to 50 staff members in fast-paced venues.
Known for my energy, reliability, and ability to build rapport with guests, I consistently deliver high service standards while driving team performance. Currently working within a major UK entertainment brand, leading interactive guest experiences and hospitality operations.
Experience
Supervisor in hotels, restaurants and entertainment/leisure at Butlins Bognor Regis (2024-01 – Present)
This role combines entertainment, hospitality leadership, and operational management in a dynamic environment.
- Running and coordinating Laser Tag and Escape Room experiences
- Delivering high-energy guest engagement in a fast-paced entertainment setting
- Managing large guest volumes and ensuring smooth operational flow
- Ensuring all hotel rooms are up to the same standards keeping a consistency throughout
- Supporting team performance and maintaining high service standards
Restaurant Supervisor at CIN CIN (Hove) / CIN CIN (Fitzrovia) (2024-01 – 2024-12)
Gained valuable experience in business operations and leadership within high-end dining environments.
- Managed teams of up to 50 staff members across service
- Oversaw daily restaurant operations
- Supported staff training and performance standards
- Strengthened cocktail knowledge and food preparation skills
- Assisted in driving sales and maintaining premium service standards
Guest Experience & Cocktail Bartender at Theatre Royal Drury Lane (Covent Garden) (2021-01 – 2024-12)
Delivered premium hospitality service in one of London's most prestigious theatres.
- VIP hosting and guest relations
- Cocktail bartending in high-volume intervals
- Focused service delivery
- Working with high-profile clientele
- Maintaining composure and efficiency in high-pressure environments
Waiter/server at Lucca Enoteca (Manningtree) (2017-01 – 2022-12)
- Covered large sections independently
- Bartending, including cocktail preparation
- Front of House cover when required
- Extensive menu knowledge and wine pairing understanding
- Consistently received positive TripAdvisor feedback
- Recognised for upbeat personality and efficient, friendly service
Mentor/Teacher at Pauline Quirke Academy (Colchester) (2017-01 – 2021-12)
- Teaching and mentoring students aged 4–16
- Leading classes and managing groups
- Supporting performance development
- Acting as a positive role model and team leader
Taco Bell Supervisor at Taco Bell Colchester (2016-01 – 2017-12)
- Operating Till, driving sales and hitting targets
- Motivating the team through long days, especially with the placement of the store in the town centre
- Maintaining high cleanliness standards throughout the restaurant
- When necessary, operating fryers and grills
Education
BA (Hons) in Musical Theatre – Northbrook College, CCG (2020-01 – 2023-12)
Level 3 Diploma in Performing arts – Suffolk New College (2018-01 – 2020-12)
GCSEs – East Bergholt High school (2011-01 – 2016-12)