Selin Serttas

Psychology with Counselling undergraduate and multilingual student with strong foundations in research, analytical, and communication skills. Skilled in quantitative and qualitative analysis, including the use of SPSS and conducting literature reviews. Motivated and eager to pursue opportunities that deepen my understanding of mental health, evidence-based practice, and applied psychology.

Independently initiated and conducted an informational interview with a local practising clinical psychologist during my final year of A-levels, gaining insight into day-to-day responsibilities, key challenges, and required qualifications for a career in the field of clinical psychology.

Mental Health Support Worker at Unicare Complex Care Specialist (2026-07 – Present)

• Mental health and wellbeing support
• Building respectful, trustworthy rapport with clients and other professionals
• Providing person-centered care and engaging in Positive Behaviour Support
• Active listening and empathetic communication
• Using de-escalation techniques and maintaining calm environments
• Safeguarding and confidentiality
• Promoting independence
• Supporting clients in emotional distress and crisis
• Working with multidisciplinary teams
• Accurate documentation and record keeping
• Support with daily activities
• Encouragement of positive coping strategies
• Maintaining professional boundaries.

Child and Adult Listening Volunteer at Samaritans (2026-06 – Present)

• Trained volunteer providing confidential emotional support through active listening, empathy, and non-judgmental communication.
• Developed strong interpersonal, safeguarding, and crisis-management skills while supporting individuals facing a range of personal challenges.

Cafe Worker at Haskins (2021-08 – 2026-07)

• Prepared and served a variety of coffees, teas, and other hot and cold beverages to meet the Costa brand standards.
• Helped train new staff members in coffee-making
• Cleaning, maintaining, and closing down tables, coffee, and cake counters
• Provided friendly customer service and served a variety of cakes
• Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
• Till operation

Bachelor of Science in Psychology with Counselling – University of Brighton, Brighton (2023-09 – 2026-07)

A-Levels – Angmering Sixthform, Angmering (2021-09 – 2023-06)

GCSEs – The Angmering School, Angmering (2016-09 – 2021-05)

NCS – National Citizenship Service (NCS) (2021-06 – 2021-06)