Selina Munir

Energetic and committed admin/receptionist with a wealth of experience in front desk roles. Exceptional at communication, organization, and problem-solving. Quick learner and adaptable, highly skilled in office software. Passionate about delivering top-notch service and fostering positive relationships. Ready to make a significant impact and exceed expectations.

Care Assistant - Fairway home care

• Communication skills- able to communicate to clients in different methods such as picture book, gestures and simple vocabulary which would help the clients to understand
• Active listening- being able to listen to key points that was said by the clients and staff
• Organising- being able to sort out the clients care plan in the right order and up to data digital copy
• Moving and handing- being able to use the equipment safely by using the safe guarding rules
• Cultural sensitivity- being aware of and respecting different culture backgrounds and practices
• Record keeping- being able to keep notes on the clients for any improvements such as sugar levels are too high

Volunteer - Smart women community centre

(2023-05 - 2024-05)

• Customer service leads communication skills which interacts the community within centre with any queries they have
• Helping with enquires and answering calls
• Organisation of the centre and folders as this keeps

Pharmacy Assistant - Al-Shifa, Pharmacy

(2017-06-26 - 2017-07-07)

• Organisation- Made blister tray for patients who were struggling to take their medication if they had more of them one
• Communication skills- Taking and answering calls. This meant repeat prescriptions could be made over the phone
• IT skills- Data checking on the computer system to ensure there was no error while making sure we had received the prescription from the GPs
• Checking the invoices from the deliveries to ensure we had the correct quantities of the medications required

Health and social care level 1 - Embark training Academy

BTEC Level 3 - Applied science - Solihull College and University (2020 - 2022)

Digital Innovator (enrichment course- data science) - Solihull College and University (2020 - 2022)

BTEC Science Level 2 - Joseph Chamberlain Sixth Form College (2018 - 2019)

GCSE - Selly Park Technology College for Girls (2013 - 2018)