Sema Applegate
Prescription Clerk
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About
I have already gained some great customer services skills through my previous work. I can work as a team as well as on my own, and I am a quick learner and always up for a challenge.
Experience
Prescription Clerk - Springhead Health
(2022-05 - 2023-05)
- Processing prescriptions
- Working alongside GPs and hospitals
- Dealing with unhappy patients
- Updating prescriptions from consultants
- Creating blood forms inline with medication monitoring
- Booking appointments for medication reviews
Receptionist - Aspire
(2021-05 - 2022-04)
- Booking in patients via telephone and face to face
- Admin work
- Processing prescriptions
- Dealing with unhappy patients
- Booking in patients for medication and health reviews
Caring for my son - Self
(2020-02 - 2021-04)
Care Support Worker - Initial
(2019-05 - 2020-02)
- Supporting adults with varied disabilities
- Looking after individuals inline with their care plan
- Filling in client's logs
Fast Track Driver - Argos
(2018-08 - 2018-12)
- Working in a fast pace environment sorting out deliveries
- Delivering items within a specific time frame
- Walking to different locations
- Making sure the van was safe to use
- Reporting any problems to manager
Customer Experience Manager - William Hill Betting Shop
(2012-06 - 2018-08)
- Dealing with customer related queries
- Serving customers at till point
- Manually settling payouts
- General tidiness of shop
- Single manning the shop
- Banking and cashing up
- Updating health and safety manual and compliance manual
Sales Executive - Swinton Bikes Insurance
(2011-06 - 2012-02)
- Setting up new insurance policy's
- Dealing with customers queries regarding their insurance
- Continuous training on FSA and their guidelines
- Customer service
- Selling additional products
Team Member - Greggs Bakery
(2010-12 - 2011-06)
- Serving customers a till point using electronic till
- General health and safety
- Providing excellent customer service
- Stock replenishing
Sales Assistant - New Look, The Mall, Maidstone - The Mall, Maidstone
(2008-03 - 2009-10)
- Responsible for customers health and safety
- Fully qualified in all till operations
- Responsible for cash and card transactions
- Maintain sales
Education
Business - Aylesford School Sports College (2003-09 - 2009-05)
I.C.T - Aylesford School Sports College (2003-09 - 2009-05)
Maths - Aylesford School Sports College (2003-09 - 2009-05)
Science - Aylesford School Sports College (2003-09 - 2009-05)
English - Aylesford School Sports College (2003-09 - 2009-05)
