Shahd Radwan

Dedicated and personable Medical Physiology undergraduate at the University of Leicester with over a year of hands-on patient-facing experience gained through hospital volunteering. Skilled in supporting front-of-house clinic operations, handling confidential patient information, and communicating clearly with patients, families, and clinical staff, including translating during consultations. Combines a strong scientific foundation with proven organisational, multitasking, and interpersonal skills developed through teaching, hospitality, and community volunteering roles.

Seeking to bring a compassionate, detail-focused approach to a patient-facing or administrative role within the NHS.

Volunteer, Fracture Clinic - Leicester Royal Infirmary, University Hospitals of Leicester NHS Trust - Leicester

(2023-09)

• Support the front desk of a busy fracture clinic, greeting patients, managing patient confidential files, and keeping the clinic's information board up to date, including waiting times.
• Communicate directly with patients to answer questions and provide reassurance and support during appointments, helping to ease the stress of a hospital visit.
• Translate during consultations to support patients whose first language is not English, improving communication between patients and clinical staff.
• Work closely with nursing staff to help reduce their administrative workload at the clinic's front desk.

Food Service Placement - LEat Café and Restaurant, Leicester General Hospital - Leicester

(2023-12 - 2023-12)

• Handled customer orders and daily operations within a hospital café setting, applying strict food safety and hygiene standards.
• Adapted quickly to changing circumstances such as menu updates, staffing changes, and busy periods within a fast-paced hospital environment.

Teacher - Madrasatus Salam

(2021 - 2023)

• Planned and delivered lessons to young learners, maintaining an organised and productive classroom environment through clear routines and effective behaviour management.
• Developed patience, empathy, and adaptable communication skills through working with children of varying developmental levels and individual needs.
• Used interactive whiteboards, learning management systems, and other educational technology to support and enhance instruction.

BSc - Medical Physiology - University of Leicester (2023 - 2026)

A-Levels - Biology, Chemistry, Psychology - WQE College, Leicester (2020 - 2022)