Career changer: Data Science
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Results-oriented professional with over 12 years of experience in financial services and consulting. Recently completed a Data Science Bootcamp, leveraging expertise in Python and data science tools to solve business problems. Passionate about uncovering actionable insights from data to drive decision-making and optimize processes and customer experience. Committed to continuous learning, with a keen interest in advancing data science skills and applying them.
PwC, Business Consultant – Financial Services Manager in Cloud and Data Transformation
Nov 2021 - Present
Designed and built management information dashboards using Tableau and Alteryx, improving decision-making by providing real-time performance insights for managed services functions
Worked across consulting clusters to understand stakeholder data needs, enhancing data accuracy and creating actionable visualizations
Delivered comprehensive end-to-end payment journey analysis for hospitality and banking clients, identifying and providing solutions for key pain points
Directed transitional business processes to fill architectural gaps, ensuring process documentation, stakeholder sign-offs and readiness activities were fully completed ahead of go-live events
Conducted payment controls analysis, mapping out payment flows, identifying control risks and setting out recommendations for remediation
NatWest Group, Business Architect
Apr 2021 – Oct 2021
Architecting the business solutions, provide SME knowledge and identify gaps relating to changes that will be implemented to comply with ISO 20022, which introduced a change in payments data that had impacts across the bank
Analyzed business strategy and translated it into actionable business architectures using ArchiMate
Collaborated in an Agile environment to define process flows and implement solutions for ISO 20022, ensuring compliance and enabling business-wide process enhancements
Delivered stakeholder presentations on data-driven solutions and future architectural gaps
NatWest Group, Senior Business Analyst
Oct 2018 – Apr 2021
Analyzing the impacts and opportunities of changes that will be implemented for ISO 20022, which introduced a change in payments data that had impacts across the bank
Defining the scope and approach of work, identifying key stakeholders and setting targets in order to create payment journeys across Commercial Banking including over 80 applications spanning across Commercial Banking, Payments Services, Core Banking and Financial Crime Services
Eliciting, analyzing and agreeing requirements to be delivered in order to implement future design
Building and managing positive working relationships with key stakeholders across multiple franchises and services ensuring they are kept informed and their interests are accounted for
Identifying, analyzing and actively managing RAID items, ensuring these are highlighted where appropriate
RBS UK, Project Analyst (Ring Fencing Planning and Coordination)
Aug 2017 – Oct 2018
Reviewed and optimized regulatory workflows, leveraging Blueworks to deliver compliance-ready process maps
Analyzed and managed migration data, highlighting regulatory risks and ensuring adherence to ICB standards
Developed and delivered training materials for new processes across cross-functional teams
Future Williams & Glyn, Mortgages Customer Representative
Sep 2015 – Aug 2017
RBS UK, Financial Crimes Associate
Aug 2011 – Sep 2015
HyperionDev / University of Manchester – 2024-2025
Data Science Bootcamp The Open University – 2012-2017
AWS – 2024
BCS – 2019
International Diploma in Business Analysis
Scrum.org – 2019
