Sheba Rates

Experienced, Hungry but Humble Sales Professional who is eager to succeed in life and aspire to get ahead. Immediately available. During the past 24 years, I have worked in Customer Service and Sales Focused environments. I very much see my job as finding common ground with people so I can match and deliver on their requirements.

Customer Care Executive - DAF Fleet Services Ltd - Devizes

(2024-08 - 2025-02)

Reporting into Supplier Operations Manager daily to manage vehicle scheduling and work in progress tracking

• Planned Maintenance Inspection Scheduling
• Vehicle compliance scheduling for example MOT`s , Brakes etc
• Dealership and customer queries
• Vehicle Administration, Pro-forma, Billing and invoicing

Customer Care Executive - Ryder Ltd - Devizes

(2022-12 - 2023-10)

Reporting into Customer Care Manager daily to manage customer expectations in reference to complaints.

• Log complaints on the Ryder Software
• Liaise with internal departments to ensure the complaint is managed effectively and resolved within the agreed timescales
• Communicate outcome to customer, obtain resolution score

Business Development Executive Telesales - Darwin Group - Telford / WFH

(2021-03 - 2022-12)

Report into Sales Director and Health Sector Leads. Develop NHS clients to identify opportunities for new design and build modular hospitals projects.

• Generate circa £25m of order opportunities per annum
• Make 30 calls per day, maintain CRM systems contacts and notes

Business Development Executive - City Plumbing Group - Devizes

(2019-12 - 2021-03)

Reporting into Bathroom Showroom Manager, aiding in the overall sales strategy within the showroom to achieve monthly sales targets.

• Undertake CAD drawings for client bathroom designs
• Upsale own brand product range, Produce client estimates

Sales Executive Telesales - Sheba Rates

(2017-07 - 2019-12)

Business to business sales identifying ways to minimise client's business rates on an historic and ongoing basis.

• Sheba Rates - ran own business undertaking SME`s Business rate relief

Sales Executive Telesales - LHL, and Goodman Nash - Chippenham

(2014-10 - 2017-06)

Business to business sales identifying ways to minimise client's business rates on an historic and ongoing basis.

• Undertake 40 calls per day to SME`s
• Target and contact SME`s to discuss the provision of business rate tax relief
• Arrange meetings between potential clients and my executive consultants

Fund Raiser Telesales - Wood Group - Chippenham

(2014-04 - 2014-10)

Working in the Sales Office of Woods Group Ltd in Chippenham, within a small but successful sales team.

• Undertake 70 calls per day to Warm and Cold lead supporters
• Achieve a minimum 5% sales on all calls

Sales Executive Telesales - Oak Furniture Land - Swindon

(2013-11 - 2014-04)

Based in the Head Office of Oak Furniture Land in Swindon, working within a busy vibrant sales team.

• Selling value added insurance products
• Managing delays and customer complaints