Sheema Khan

Organised, dedicated and ambitious individual with excellent attention to detail seeking part time position in a restaurant to gain valuable hands-on experience and contribute to a dynamic team. Eager to contribute great communication skill and teamwork skill to provide a positive dining experience for the customer and achieve being recognized for consistently exceeding customer service targets like pervious workplace.

Customer Services at MacDonalds (2022-07 – 2023-08)

• Addressed inquiries and resolved issues.
• Handled huge amount of customer interactions via phone, email, and in-person.
• Processed orders and transaction accurately using the company's system.
• Collaborated with team members to ensure efficiency of work.

Customers Services at KFC (2021-06 – 2022-05)

• Welcome and assisted customer with menu selection, providing recommendation when needed.
• Processed customer orders with accuracy and efficiency.
• Handled cash transaction and operated the cash register with precision.
• Demonstrated effective communication skill to ensure customer satisfaction.

Garden Centre Assistant at TheCourtyard Restaurant (2023-11 – Present)

• Handled making customised coffee and drink order.
• Consistently demonstrated dedication by independently working on bank holidays and weekends.
• Successfully managed and completed tasks usually handled by a team of 4.
• Took correct orders to maintain customers satisfaction.
• Received training in all sectors, gaining experience in all sectors.
• Prepared the restaurant for the day in the morning ensuring all areas were cleaned stocked and ready for continious service.
• Conducted thorough inspec7ons to ensure the restaurant's appearance met high standards, crea7ng a welcoming and visually appealing environment for customers.
• Took responsibility of checking list for closing the restaurant.