Customer Services at MacDonalds (2022-07 – 2023-08)
- Addressed inquiries and resolved issues.
- Handled huge amount of customer interactions via phone, email, and in-person.
- Processed orders and transaction accurately using the company's system.
- Collaborated with team members to ensure efficiency of work.
Customers Services at KFC (2021-06 – 2022-05)
- Welcome and assisted customer with menu selection, providing recommendation when needed.
- Processed customer orders with accuracy and efficiency.
- Handled cash transaction and operated the cash register with precision.
- Demonstrated effective communication skill to ensure customer satisfaction.
Garden Centre Assistant at TheCourtyard Restaurant (2023-11 – Present)
- Handled making customised coffee and drink order.
- Consistently demonstrated dedication by independently working on bank holidays and weekends.
- Successfully managed and completed tasks usually handled by a team of 4.
- Took correct orders to maintain customers satisfaction.
- Received training in all sectors, gaining experience in all sectors.
- Prepared the restaurant for the day in the morning ensuring all areas were cleaned stocked and ready for continious service.
- Conducted thorough inspec7ons to ensure the restaurant's appearance met high standards, crea7ng a welcoming and visually appealing environment for customers.
- Took responsibility of checking list for closing the restaurant.
