Shehu Abdulazeez
Professional SIA-licensed Security Officer and Customer Service professional
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About
Professional SIA-licensed Security Officer and Customer Service professional with extensive experience providing security, safety, customer support, incident management, and public-facing services across NHS hospitals, retail environments, corporate sites, shopping centres, and events within the United Kingdom. Experienced in monitoring premises, handling incidents, responding to emergencies, conflict resolution, access control, report writing, public safety management, and delivering excellent customer service in fast-paced environments.
Experience
Door Supervisor / Customer Service Officer - FGH Security - Liverpool, United Kingdom
(2023-10)
Provide security and customer service support across NHS hospitals, retail stores, shopping centres, events, and corporate environments.
- Monitor premises and maintain a safe and secure environment for staff, visitors, contractors, and the public.
- Handle incidents professionally and respond effectively to emergencies and disturbances.
- Carry out patrols, access control duties, and customer assistance responsibilities.
- Prepare accurate incident and activity reports.
Business Development / Sales & Operations Manager - Kings Flour Mill Nigeria Limited - Nigeria
(2020-10 - 2023-09)
- Managed customer relationships, operational coordination, and regional business activities.
- Supervised operational processes and ensured compliance with organisational procedures.
- Coordinated administrative reporting and logistics support.
Medical Sales Representative - Ranbaxy Nigeria Limited / Sun Pharmaceutical - Nigeria
(2014-06 - 2018-09)
- Maintained professional relationships with healthcare professionals and clients.
- Managed customer communication, territory coordination, and reporting activities.
Logistics / Inventory Officer - Stallion Group Nigeria - Nigeria
(2011-10 - 2014-05)
- Supported logistics, inventory monitoring, and warehouse coordination activities.
- Maintained accurate operational records and supported stock control procedures.
Physics & Mathematics Teacher - National Youth Service Corps (NYSC) - Yobe State, Nigeria
(2010-10 - 2011-10)
- Delivered Physics and Mathematics lessons to secondary school students.
- Maintained classroom discipline and supported student development.
Education
Master of Business Administration (MBA) - University of Chester (2024)
Master of Science (MSc) - Physics - University of Ilorin (2019)
Postgraduate Diploma in Science & Technical Education (PGDSTE) - Bayero University Kano (2013)
Bachelor of Science (BSc) - Physics - University of Ilorin (2010)
